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- Tasks: Design end-to-end services for public sector clients, ensuring accessibility and inclusivity.
- Company: Join a transformative government program focused on delivering essential public services.
- Benefits: Work remotely with monthly in-person meetings and competitive pay of £540 inside IR35.
- Why this job: Make a real impact by improving services for diverse user groups in a collaborative environment.
- Qualifications: Proven experience in service design, especially within complex public sector settings.
- Other info: Opportunity to extend beyond 3 months based on project needs.
The predicted salary is between 43200 - 64800 £ per year.
We are currently seeking a Service Designer to work with our public sector client 3 months with scope to extend £540 inside IR35 London / Remote with once-a-month attendance The ideal candidates will have a proven Service design background within public sector experience with the below skill set. Skills: We're seeking an experienced to join a transformative government programme focused on delivering essential public services. You'll play a crucial role in designing end-to-end services that meet user needs while working within complex policy environments. Key Responsibilities: Service design activities across complex user journeys, ensuring services are accessible, inclusive, and meet the needs of diverse user groups Collaborate with multidisciplinary teams to design and implement user-centered services that work across multiple channels (digital, telephone, and face-to-face) Map end-to-end user journeys and identify opportunities for service improvement Facilitate workshops and co-design sessions with users, stakeholders, and delivery teams Create service blueprints, user journeys, and other design artifacts that clearly communicate service conceptsEssential Experience: Proven experience as a Service Designer, particularly in complex public sector environments Track record of designing accessible and inclusive services for diverse user groups Experience working with vulnerable users and designing services that meet their specific needs Understanding of government design principles and service standards Experience working in agile delivery teams Knowledge of service design methodologies and tools
Service Design employer: Jumar Solutions
Contact Detail:
Jumar Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Design
✨Tip Number 1
Familiarize yourself with the specific public sector projects that StudySmarter is involved in. Understanding our mission and the challenges we face will help you tailor your approach during interviews.
✨Tip Number 2
Highlight your experience with service design methodologies that are particularly relevant to public sector work. Be ready to discuss how you've successfully implemented user-centered services in complex environments.
✨Tip Number 3
Prepare examples of how you've collaborated with multidisciplinary teams. We value teamwork, so showcasing your ability to work effectively with diverse groups will set you apart.
✨Tip Number 4
Demonstrate your understanding of government design principles and service standards. Being able to articulate how these principles guide your design process will resonate well with us.
We think you need these skills to ace Service Design
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Designer position. Understand the key responsibilities and essential experience required, especially focusing on public sector experience and service design methodologies.
Highlight Relevant Experience: In your application, emphasize your proven experience as a Service Designer, particularly in complex public sector environments. Provide specific examples of projects where you designed accessible and inclusive services for diverse user groups.
Showcase Your Skills: Make sure to showcase your skills in mapping end-to-end user journeys and facilitating workshops. Mention any experience you have with vulnerable users and how you've tailored services to meet their needs.
Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. Use keywords related to service design, agile delivery teams, and government design principles to make your application stand out.
How to prepare for a job interview at Jumar Solutions
✨Showcase Your Service Design Experience
Be prepared to discuss your previous projects in detail, especially those related to the public sector. Highlight specific examples where you designed accessible and inclusive services, and how you navigated complex user journeys.
✨Demonstrate Collaboration Skills
Since the role involves working with multidisciplinary teams, share experiences that showcase your ability to collaborate effectively. Discuss any workshops or co-design sessions you've facilitated and how they contributed to successful service outcomes.
✨Understand User Needs
Emphasize your understanding of diverse user groups, particularly vulnerable users. Be ready to explain how you gather user feedback and incorporate it into your service design process to ensure that services meet their specific needs.
✨Familiarize Yourself with Government Standards
Research government design principles and service standards relevant to the public sector. Being knowledgeable about these guidelines will demonstrate your commitment to delivering high-quality services that align with organizational goals.
