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- Tasks: Support Oracle EBS platform, manage incidents, and create scripts for data updates.
- Company: Join a leading consultancy on an exciting Digital Transformation journey.
- Benefits: Enjoy fully remote work and the chance to impact social equality.
- Why this job: Be part of a team driving change while enhancing your tech skills in a supportive environment.
- Qualifications: Experience with Oracle products, SQL proficiency, and familiarity with ServiceNow required.
- Other info: Candidates from across the UK are welcome to apply.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution / completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Un…
Oracle Apps Support Engineer (E-Business Suite) - Fully Remote employer: Jumar Solutions
Contact Detail:
Jumar Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Apps Support Engineer (E-Business Suite) - Fully Remote
✨Tip Number 1
Make sure to highlight your recent experience with Oracle products in your conversations. This is crucial since the role specifically requires proven application support experience with Oracle E-Business Suite.
✨Tip Number 2
Familiarize yourself with the ServiceNow platform and be ready to discuss how you've managed incidents and requests in previous roles. This will show that you understand the importance of SLAs and customer support.
✨Tip Number 3
Brush up on your SQL skills, as proficiency in SQL is essential for this position. Be prepared to share examples of how you've used SQL for database management and troubleshooting in past experiences.
✨Tip Number 4
Demonstrate your troubleshooting skills by preparing specific examples of technical issues you've resolved related to Oracle applications. This will help you stand out as a candidate who can effectively diagnose and fix problems.
We think you need these skills to ace Oracle Apps Support Engineer (E-Business Suite) - Fully Remote
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Oracle Apps Support Engineer. Highlight your experience with Oracle E-Business Suite, SQL proficiency, and any relevant customer support roles in your application.
Tailor Your CV: Customize your CV to reflect your experience with Oracle products, incident management, and troubleshooting skills. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital transformation and your ability to contribute to the Application Management Team. Mention specific experiences that align with the role's requirements.
Highlight Relevant Skills: In your application, emphasize your familiarity with the ServiceNow platform and any experience you have with Fusion Middleware. Provide examples of how you've successfully resolved incidents or improved processes in previous roles.
How to prepare for a job interview at Jumar Solutions
✨Showcase Your Oracle Experience
Make sure to highlight your recent experience with Oracle products during the interview. Be prepared to discuss specific modules you've worked with, such as Service Contract or Install Base, and how you contributed to their support and management.
✨Demonstrate SQL Proficiency
Since proficiency in SQL is essential for this role, be ready to discuss your experience with database management and troubleshooting. You might even want to prepare a few examples of how you've used SQL to resolve issues in past roles.
✨Familiarize Yourself with ServiceNow
Understanding the ServiceNow platform is crucial for this position. Brush up on how you've used ServiceNow for incident management and problem resolution, and be ready to explain your approach to managing SLAs effectively.
✨Emphasize Troubleshooting Skills
Prepare to discuss your troubleshooting skills in detail. Share examples of technical issues you've diagnosed and resolved, particularly those related to Oracle applications and middleware. Highlight your method for gathering logs and analyzing performance issues.
