At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional guest experiences every day.
- Company: Join a vibrant hospitality team dedicated to outstanding service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on teamwork and growth.
- Why this job: Be the face of our venue and create memorable moments for guests.
- Qualifications: Experience in hospitality and strong leadership skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Position Overview The Floor Manager is responsible for overseeing the daily operations of the front-of-house area, ensuring excellent guest service, smooth team performance, and high operational standards.
The role involves supervising staff, managing service, resolving guest concerns, and coordinating effectively with the kitchen and management team.
Key Responsibilities Oversee daily front-of-house operations and ensure smooth and efficient service.
Welcome guests and ensure a warm, professional, and personalized experience.
Supervise, motivate, and support front-of-house staff during service.
Allocate staff sections and coordinate daily floor operations.
Monitor service quality, staff performance, and guest satisfaction.
Handle guest requests, feedback, and complaints professionally and promptly.
Coordinate closely with the kitchen, bar, and other departments to ensure efficient service.
Ensure tables, service areas, and front-of-house spaces are clean, organized, and presented to company standards.
Monitor reservations, table management, and guest flow.
Conduct pre-service briefings and communicate daily updates to the team....
Floor manager employer: Juls London Limited
As a Floor Manager at our esteemed establishment, you will thrive in a dynamic and supportive work culture that prioritises exceptional guest experiences and team collaboration. We offer competitive benefits, ongoing training, and clear pathways for career advancement, all within a vibrant location that fosters both personal and professional growth. Join us to be part of a dedicated team where your contributions are valued and recognised, making every day rewarding and meaningful.
