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For Companies At a Glance
- Tasks: Engage with clients, recommend training options, and manage relationships in a dynamic environment.
- Company: Join a forward-thinking company focused on personal and professional development.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Make a real difference by helping others upskill and advance their careers.
- Qualifications: Experience in soft sales and strong people skills are essential.
- Other info: Full-time role with potential for growth and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
In this exciting position, you will interact with private prospects and corporate clients, including HR, finance, training, and learning & development personnel. Your role involves nurturing leads, guiding clients through suitable training options, and managing both B2C and B2B relationships. With comprehensive training on their products and systems, you will be empowered to advise clients effectively whether they are looking to upskill, change careers, or advance within their current field.
Key Responsibilities
- Responding to incoming enquiries from multiple lead sources
- Recommending appropriate training programmes
- Conducting face-to-face and virtual consultations with prospective students
- Maintaining and developing relationships with B2B and B2C clients
- Reviewing student progress and providing ongoing support
- Networking locally and virtually to generate new opportunities
- Following up with prospects to close sales using a structured approach
- Achieving monthly sales targets
- Being active on social media - LinkedIn, FB and Instagram
- Collaborating with learning coaches to encourage referrals and upselling
- Updating sales forecast spreadsheets regularly
- Offering careers advice, CV support, and interview techniques to private students
Key Characteristics
- Ability to work independently and proactively
- Enthusiastic, approachable team player
- Confident in delivering face-to-face and virtual consultations
- Proactive in sourcing local opportunities
- Numeracy skills and understanding of profit margins
- Highly IT literate (Word, Excel, CRM experience preferred)
- Exceptional people skills and relationship management
- Strong command of written and spoken Business English
- Professional appearance and demeanor
- Calm, compassionate, and able to work under pressure
- Willing to go above and beyond to achieve results
- Minimum two years experience in soft sales
- Having your own vehicle would be highly advantageous (fuel will be paid)
Hours of Work
Mon-Fri 9-5, some out of hours work may be required to suit the needs of the business. This role is a full-time, permanent position. The salary range reflects the candidate's level of experience. The lower end of the band is suited for individuals who may require additional training to meet the role's requirements, while the higher end is for candidates who possess the exact skills and experience outlined above.
Operations Manager employer: Julie Rose Recruitment
Contact Detail:
Julie Rose Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This way, when you chat with them, you can show you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your pitch! Whether it's face-to-face or virtual, being able to confidently explain how your skills match their needs is key. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 3
Network like a pro! Use LinkedIn and other social media platforms to connect with industry professionals. Join relevant groups and engage in discussions to get your name out there and discover new opportunities.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your experience in managing B2B and B2C relationships, as well as any relevant sales achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your enthusiasm for helping clients and your proactive approach to sourcing opportunities.
Showcase Your People Skills: Since this role involves a lot of interaction with clients, make sure to emphasise your exceptional people skills in your application. Share examples of how you've successfully built relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Julie Rose Recruitment
✨Know Your Products Inside Out
Before the interview, make sure you understand the training programmes and products offered by the company. This will help you confidently recommend suitable options to clients during your discussions.
✨Showcase Your People Skills
Since this role involves a lot of interaction with clients, be prepared to demonstrate your exceptional people skills. Share examples of how you've successfully managed relationships in previous roles, whether B2B or B2C.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practise how you would conduct a face-to-face or virtual consultation, focusing on your approach to nurturing leads and closing sales.
✨Highlight Your IT Proficiency
As the job requires strong IT skills, be ready to discuss your experience with tools like Word, Excel, and CRM systems. Mention any specific projects where you used these skills to achieve results.
