At a Glance
- Tasks: Coordinate luxury events in a stunning 17th-century palace and ensure exceptional client experiences.
- Company: Prestigious heritage venue known for high-end weddings and corporate events.
- Benefits: Full training provided, competitive salary, and the chance to work in a beautiful setting.
- Other info: Flexible hours with opportunities for growth in a dynamic, high-performing environment.
- Why this job: Join a passionate team and create unforgettable moments in a historic venue.
- Qualifications: Strong communication skills, attention to detail, and a passion for luxury customer service.
Our client, a prestigious heritage venue, is seeking a full-time Events Coordinator to join their team and play a key role in delivering exceptional client experiences within their historic 17th-century Palace. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue.
Key Duties & Responsibilities for the Events Coordinator:
- Provide high-touch account management from booking through to event day via CRM and direct communication
- Maintain accurate and up-to-date CRM records at all times
- Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts
- Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning
- Maintain expert knowledge of all venue spaces
- Manage supplier administration including contracts, documentation, certificates, and payments
- Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance
- Oversee venue preparation and ensure all event details are approved prior to event day
- Supervise external event staff including coordinators, caterers, decorators, etc.
- Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery
- Support post-event processes including feedback, reporting, and administrative completion
- Analyse event performance and contribute improvement ideas
- Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research
- Provide general administrative and operational support to the wider team
Key Skills & Personal Attributes for the Events Coordinator:
- Passion for luxury customer service and creating exceptional client experiences
- Warm, polished, confident communicator who builds strong client relationships
- Exceptional attention to detail and accuracy across all tasks
- Highly organised, able to manage multiple priorities in a fast-paced environment
- Emotionally intelligent, discreet, and able to handle sensitive situations with tact
- Calm under pressure with a professional and composed approach
- Excellent written communication with strong grammar and tone
- Confident verbal communicator with a refined, professional manner
- Strong time management and prioritisation skills
- Proactive, self-motivated, and solution-focused
- Collaborative team player within a high-performing environment
- Reliable, punctual, and accountable
- Flexible to work weekends, peak seasons, and event days
- Confident with Microsoft Office; HubSpot CRM or similar experience advantageous
- Passion for weddings, hospitality, and heritage venues
This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you.
Events Coordinator in Heathfield employer: Julie Rose Recruitment
Join a prestigious heritage venue as an Events Coordinator, where you will be part of a dedicated team committed to delivering exceptional client experiences in a stunning 17th-century Palace. With a focus on luxury events, this role offers a collaborative work culture, opportunities for professional growth, and the chance to develop your skills in a high-performing environment. Enjoy the unique advantage of working in a historic setting that values attention to detail and exceptional customer service, making it an ideal place for passionate individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Events Coordinator in Heathfield
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal chat, let your passion for events shine through. Share your ideas and experiences that relate to luxury customer service and event management.
✨Tip Number 3
Be proactive! If you see a job you love on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In the events world, things can change in a heartbeat. Practice how you’d handle tricky situations or client issues during interviews to demonstrate your calm and composed approach.
We think you need these skills to ace Events Coordinator in Heathfield
Some tips for your application 🫡
Show Your Passion:Let your love for luxury events shine through in your application. We want to see how excited you are about creating exceptional client experiences, so share any relevant experiences or stories that highlight your passion for the industry.
Tailor Your CV:Make sure your CV reflects the key skills and personal attributes mentioned in the job description. We’re looking for someone who’s organised, detail-oriented, and a confident communicator, so highlight those traits in your previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to mention your experience with event management and how you’ve handled client relationships in the past. Keep it professional but let your personality shine!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Julie Rose Recruitment
✨Know the Venue Inside Out
Before your interview, make sure you research the heritage venue thoroughly. Understand its history, unique features, and the types of events it hosts. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Events Coordinator, excellent communication is key. Prepare examples of how you've effectively communicated with clients and suppliers in the past. Be ready to demonstrate your polished verbal and written skills during the interview.
✨Demonstrate Your Organisation Skills
Bring along a portfolio or examples of how you've managed multiple events or projects simultaneously. Highlight your attention to detail and how you ensure everything runs smoothly, even under pressure. This will showcase your ability to thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding on-the-day client issues. Prepare scenarios where you've successfully resolved conflicts or challenges, demonstrating your calmness and professionalism in high-pressure situations.
