At a Glance
- Tasks: Coordinate luxury events in a stunning 17th-century palace and create unforgettable experiences.
- Company: Prestigious heritage venue known for exceptional client service and high-end events.
- Benefits: Full training, competitive salary, and the chance to work in a beautiful setting.
- Other info: Flexible hours with opportunities for growth in a dynamic, high-performing environment.
- Why this job: Join a passionate team and make dreams come true for clients in a historic venue.
- Qualifications: Strong communication skills, attention to detail, and a passion for luxury customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client, a prestigious heritage venue, is seeking a full-time Events Coordinator to join their team and play a key role in delivering exceptional client experiences within their historic 17th-century Palace. Specialising in luxury weddings, corporate, private events, and film/TV productions, they are looking for a commercially minded, confident events professional to manage both new business development and their existing client base. The role involves managing bookings and ensuring a seamless, high-touch client journey from initial contact through to event delivery. This role requires excellent communication, strong organisation, discretion, and attention to detail, reflecting the prestige of a luxury heritage venue.
Key Duties & Responsibilities for the Events Coordinator:
- Provide high-touch account management from booking through to event day via CRM and direct communication
- Maintain accurate and up-to-date CRM records at all times
- Support diary management for Senior Wedding Specialists, ensuring accuracy and avoiding conflicts
- Liaise with clients, suppliers, and internal teams to ensure clear communication and smooth planning
- Maintain expert knowledge of all venue spaces
- Manage supplier administration including contracts, documentation, certificates, and payments
- Supervise/support event delivery, ensuring venue standards, licensing, and health & safety compliance
- Oversee venue preparation and ensure all event details are approved prior to event day
- Supervise external event staff including coordinators, caterers, decorators, etc.
- Resolve on-the-day client issues calmly and efficiently to ensure flawless delivery
- Support post-event processes including feedback, reporting, and administrative completion
- Analyse event performance and contribute improvement ideas
- Support marketing activity including social media, content creation, blogs, email campaigns, and competitor research
- Provide general administrative and operational support to the wider team
Key Skills & Personal Attributes for the Events Coordinator:
- Passion for luxury customer service and creating exceptional client experiences
- Warm, polished, confident communicator who builds strong client relationships
- Exceptional attention to detail and accuracy across all tasks
- Highly organised, able to manage multiple priorities in a fast-paced environment
- Emotionally intelligent, discreet, and able to handle sensitive situations with tact
- Calm under pressure with a professional and composed approach
- Excellent written communication with strong grammar and tone
- Confident verbal communicator with a refined, professional manner
- Strong time management and prioritisation skills
- Proactive, self-motivated, and solution-focused
- Collaborative team player within a high-performing environment
- Reliable, punctual, and accountable
- Flexible to work weekends, peak seasons, and event days
- Confident with Microsoft Office; HubSpot CRM or similar experience advantageous
- Passion for weddings, hospitality, and heritage venues
This is a full-time role offering a unique opportunity to be part of a high-end, luxury events team at a historic venue. If you are passionate about delivering exceptional client experiences in a beautiful setting, we would love to hear from you.
Events Coordinator in Croydon employer: Julie Rose Recruitment
Join a prestigious heritage venue as an Events Coordinator, where you will be part of a dedicated team committed to delivering exceptional client experiences in a stunning 17th-century Palace. With a focus on luxury events, this role offers a collaborative work culture, opportunities for professional growth, and the chance to develop your skills in a high-performing environment. Enjoy the unique advantage of working in a historic setting that values attention to detail and exceptional service, making it an ideal place for passionate individuals looking to make a meaningful impact.
Contact Details:
Lucy Maree
lucymaree@julieroserecruitment.co.uk
StudySmarter Expert Advice🤫
We think this is how you could land Events Coordinator in Croydon
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in the events sector. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your personality! When you get the chance to meet potential employers or clients, let your passion for luxury customer service shine through. A warm, confident approach can make a lasting impression and set you apart from the competition.
✨Tip Number 3
Be proactive! If you see an event or venue you love, reach out directly. Express your interest and ask if they have any upcoming opportunities. Sometimes, the best jobs are filled before they even hit the job boards!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Events Coordinator in Croydon
Some tips for your application 🫡
Show Your Passion:Let your love for luxury events shine through in your application. We want to see how excited you are about creating exceptional client experiences, so share any relevant experiences or stories that highlight your passion for the industry.
Tailor Your CV:Make sure your CV reflects the key skills and personal attributes mentioned in the job description. We’re looking for someone who’s organised, detail-oriented, and a confident communicator, so highlight those traits with specific examples from your past roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be sure to mention your experience with event management and client relations, and don’t forget to convey your enthusiasm for working in a historic venue like ours!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Julie Rose Recruitment
✨Know the Venue Inside Out
Before your interview, make sure you research the heritage venue thoroughly. Familiarise yourself with its history, unique features, and the types of events they host. This will not only impress your interviewers but also help you demonstrate your passion for the role.
✨Showcase Your Communication Skills
As an Events Coordinator, excellent communication is key. Prepare examples of how you've successfully managed client relationships or resolved issues in past roles. Practising clear and confident responses will help you convey your polished communication style during the interview.
✨Demonstrate Your Organisational Prowess
Be ready to discuss how you manage multiple priorities and stay organised in a fast-paced environment. Bring along examples of tools or methods you use to keep track of tasks and deadlines, as this will highlight your ability to handle the demands of the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding on-the-day event issues. Think of specific scenarios from your past experiences where you had to remain calm under pressure and resolve conflicts effectively. This will show your potential employer that you're solution-focused and reliable.
