Credit Controller

Credit Controller

Biggin Hill Full-Time 29000 £ / year No home office possible
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At a Glance

  • Tasks: Manage customer accounts and chase overdue payments in a supportive team.
  • Company: Join JRRL, a well-established company with a friendly atmosphere.
  • Benefits: Enjoy free parking and a collaborative work environment.
  • Why this job: Build strong customer relationships while developing your credit control skills.
  • Qualifications: Experience with Sage 50/200 and strong Excel skills are essential.
  • Other info: Ideal for those who are organised, detail-oriented, and eager to succeed.

JRRL are looking for a Credit Controller to work in a friendly team with 3 other credit controllers within a wider accounts team in this well-established company. Free parking available.

Job Description:

  • Credit control for own portfolio of customers and assist where needed to support the team with the group targets
  • Set up and maintain accurate customer records
  • Proactively chase customers for overdue invoices and purchase orders
  • Upload invoices to various customer portals
  • Work with customers and build strong relationships
  • Set up repayment plans and process customer payments
  • Thinking outside the box to enable resolution of any issues in relation to invoice payments and to also consider any personal as well as business improvements
  • Working as part of a team

Person Specification:

  • Sage 50 or Sage 200 experience
  • Excel knowledge essential
  • Extremely strong credit control abilities. Must have prior experience
  • Persistence and determination
  • To be thorough and pay attention to detail
  • Ability to listen and negotiate with customers
  • Ambition and desire to succeed
  • Organised and detail oriented
  • Excellent customer service skills and strong verbal as well as written communication abilities

This company has a very friendly atmosphere and values its staff.

Credit Controller employer: Julie Rose Recruitment

JRRL is an excellent employer, offering a supportive and friendly work environment where teamwork thrives among credit controllers. With opportunities for professional growth and development, employees benefit from a culture that values ambition and attention to detail, alongside perks like free parking. Join us in a role that not only fosters strong customer relationships but also encourages innovative problem-solving, making your contributions truly meaningful.
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Contact Detail:

Julie Rose Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarise yourself with Sage 50 and Sage 200, as these are essential tools for the role. Consider taking a short online course or tutorial to brush up on your skills, which will show your commitment and readiness to hit the ground running.

✨Tip Number 2

Demonstrate your strong credit control abilities by preparing examples of how you've successfully managed overdue invoices in the past. Be ready to discuss specific strategies you used to build relationships with customers and resolve payment issues.

✨Tip Number 3

Highlight your organisational skills by sharing how you manage your workload and keep track of customer records. You could even create a mock-up of a tracking system to showcase your attention to detail during the interview.

✨Tip Number 4

Prepare to discuss your approach to teamwork and collaboration. Since you'll be working closely with other credit controllers, think of examples where you've successfully worked in a team to achieve common goals, and be ready to share those stories.

We think you need these skills to ace Credit Controller

Credit Control Expertise
Sage 50 or Sage 200 Proficiency
Excel Skills
Attention to Detail
Strong Negotiation Skills
Customer Relationship Management
Persistence and Determination
Organisational Skills
Excellent Verbal Communication
Strong Written Communication
Problem-Solving Skills
Team Collaboration
Ability to Work Under Pressure
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with credit control, particularly any work with Sage 50 or Sage 200. Emphasise your strong credit control abilities and any relevant achievements.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your ability to build strong customer relationships and your persistence in chasing overdue invoices.

Showcase Relevant Skills: Clearly outline your Excel knowledge and any specific examples of how you've used it in previous roles. Highlight your attention to detail and organisational skills, as these are crucial for the position.

Prepare for Potential Questions: Think about how you would handle common credit control scenarios, such as negotiating payment plans or resolving disputes. Be ready to discuss your approach during an interview.

How to prepare for a job interview at Julie Rose Recruitment

✨Showcase Your Credit Control Experience

Make sure to highlight your previous experience in credit control during the interview. Be prepared to discuss specific examples of how you've successfully managed customer portfolios and resolved payment issues.

✨Demonstrate Your Excel Skills

Since Excel knowledge is essential for this role, be ready to talk about your proficiency with it. You might even want to mention any specific functions or tools you’ve used that could be relevant to managing customer records and reports.

✨Emphasise Relationship Building

This company values strong relationships with customers, so be sure to discuss how you’ve built rapport with clients in the past. Share examples of how your communication skills have helped you negotiate payment plans or resolve disputes.

✨Prepare for Problem-Solving Scenarios

Think of a few scenarios where you had to think outside the box to resolve payment issues. Be ready to explain your thought process and the steps you took to achieve a successful outcome, as this will demonstrate your determination and problem-solving abilities.

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