Julie Rose Recruitment Limited is seeking an experienced Customer Service Manager to lead a multi skilled team of agents, driving service levels and quality across the contact centre. You will recruit, train, coach and develop staff while delivering robust performance reporting to senior management.
The ideal candidate demonstrates strong people leadership, excellent communication at all levels, and the ability to prioritise to meet deadlines.
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Customer Service Manager: Team Leader & Quality Champion employer: Julie Rose Recruitment Limited
At Julie Rose Recruitment Limited, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Customer Service Manager, you will benefit from comprehensive training and development opportunities, ensuring your growth within the company while leading a dedicated team in a vibrant contact centre. Our commitment to excellence and employee well-being makes us an exceptional employer for those seeking a meaningful career in customer service.
Contact Details:
Julie Rose Recruitment Limited Recruitment Team
