At a Glance
- Tasks: Help run a vibrant shop, creating an amazing shopping experience for customers.
- Company: Join Julia's House, a charity dedicated to supporting children and families.
- Benefits: Flexible hours, community engagement, and the chance to make a real difference.
- Other info: 15 hours a week with opportunities to grow and develop your skills.
- Why this job: Be part of a friendly team while helping your local community thrive.
- Qualifications: Experience in retail and a passion for teamwork and customer service.
The predicted salary is between 10323 - 10323 £ per year.
Assistant Shop Manager – Poole, Julia's House, Poole, BH15 1AS. Salary: £10,323.69 per annum. Hours: 15 hours per week (2 days).
Role Overview
We are looking for a dynamic Assistant Shop Manager to join our friendly retail team.
Working in collaboration with the Shop Manager, this position suits a retail expert with proven experience in creating a brilliant shopping environment and delivering an excellent customer experience.
Key Responsibilities
- Run a well‑presented shop with an eye for detail, showcasing creativity and flair to maximise sales and profits.
- Process donations, engage with the community, and deliver the highest standard of customer service.
- Recruit, manage and support superstar volunteers.
- Cover holiday and sickness absences, working unsupervised in a methodical and organised manner.
- Plan, organise and communicate effectively, applying sound judgement and working under pressure.
- Ensure awareness of Health & Safety compliance.
- Key Skills & Qualifications
- Excellent people‑management skills.
- Strong work ethic and ability to work as part of a vibrant team.
- Dedicated team player committed to making a difference to children and families.
- Hours & Schedule
15 hours per week (2 days), based on a rota covering shop opening hours Monday – Saturday.
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Shop Manager - Poole
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Julia's House, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Shop Manager - Poole
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Julia's House that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Julia's House will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Julia's House and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Julia's House
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Julia's House, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Julia's House!
