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- Tasks: Support the Shop Manager in driving sales and managing a vibrant charity shop.
- Company: Join Julian House, a charity making a real difference in people's lives.
- Benefits: Competitive salary, 27 days leave, and access to health benefits.
- Why this job: Gain hands-on experience while helping vulnerable people in your community.
- Qualifications: Experience in retail and a passion for customer service.
- Other info: Flexible working hours and great career growth opportunities.
The predicted salary is between 14286 - 23810 £ per year.
Salary: £14,286 per year (full time equivalent £23,810) | Hourly rate: £12.21
Hours: 22.5 hours per week
Contract type: Permanent
Location: Trowbridge
Additional Information: Flexible working pattern and availability to work every other weekend
About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for.
About The Role: As an Assistant Manager, you’ll be a key player in the smooth running of our vibrant charity shop in Trowbridge. You’ll support the Shop Manager in driving performance, working alongside our dedicated volunteers, and helping to create an inspiring, community-focused retail environment. Whether you’re looking to develop your leadership skills or gain hands-on experience in managing a shop, this role offers the support and growth potential to help you thrive.
What You’ll Be Doing:
- Supporting the Shop Manager in delivering strong sales, meeting targets, and ensuring the shop is a success.
- Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Support the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What We’re Looking For:
- Some experience within a retail environment.
- A friendly, proactive approach and a passion for great customer service.
There are many great reasons to join our team: Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan, 27 days annual leave, including an extra day off for your birthday.
Assistant Retail Manager in Trowbridge employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager in Trowbridge
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail sector. A personal recommendation can go a long way in landing that Assistant Retail Manager role.
✨Tip Number 2
Show up and shine! If you can, visit the charity shop in Trowbridge before applying. Get a feel for the environment and chat with the staff. This shows genuine interest and gives you some great talking points during your interview.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management. Think about how you’d handle specific situations, like managing donations or training volunteers. We want to see your proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Julian House and making a difference in the community.
We think you need these skills to ace Assistant Retail Manager in Trowbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Retail Manager role. Highlight any retail experience and your passion for customer service, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about working with Julian House and how you can contribute to our mission. Keep it friendly and genuine!
Showcase Your Team Spirit: Since you’ll be working closely with volunteers and the Shop Manager, emphasise your teamwork skills in your application. We love candidates who can inspire and support others in a community-focused environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Julian House
✨Know the Charity Inside Out
Before your interview, take some time to research Julian House and its mission. Understand their projects and how they impact the community. This will not only show your genuine interest but also help you connect your values with theirs during the conversation.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Think of specific examples where you've driven sales or improved customer service. Highlight any leadership roles you've taken on, even if they were informal, as this will demonstrate your potential as an Assistant Manager.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, and how they measure success. This shows that you're not just interested in the role, but also in contributing positively to the team and the charity's goals.
✨Emphasise Your People Skills
As you'll be working closely with volunteers and customers, it's crucial to highlight your interpersonal skills. Share examples of how you've successfully managed teams or resolved conflicts in the past. A friendly, proactive approach is key in a charity environment!