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- Tasks: Support homeless clients in achieving independence through tailored housing management and personal support.
- Company: Join Julian House, a charity transforming lives by helping vulnerable individuals escape homelessness and abuse.
- Benefits: Enjoy 27 days annual leave, career development opportunities, and discounts at charity shops and bike workshops.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience with complex needs is essential; a valid UK driving licence and vehicle access are required.
- Other info: Flexible working hours and a commitment to diversity make this role perfect for passionate individuals.
The predicted salary is between 21500 - 30000 £ per year.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
Job Role: Supported Housing Worker
Salary: £25,235 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Trowbridge, Wiltshire
Additional information:
- Participation in an on-call, out-of-hours rota
- Valid driver\’s license and access to a car for business purposes
- Flexibility to work evenings and weekends
About the Role:
As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales.
Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol.
This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working.
Responsibilities include:
- Manage referrals into the service, ensuring a smooth and supportive assessment process.
- Create and deliver personalised support plans and risk assessments to help clients thrive.
- Champion safeguarding by following policies and procedures to keep everyone safe.
- Empower clients by offering advice, information, and support to connect them with the right services.
- Oversee the day-to-day running of the service, making sure everything’s safe, running smoothly, and in line with health and safety standards.
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Able to build effective relationships with clients and services.
- A valid UK driving licence and access to own vehicle is required – business insurance will be required for roles involving travel to work
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Reflective Practice sessions from objective, external facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role.
If you would like to discuss any convictions you may have, please contact the recruitment team. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
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Supported Housing Worker - Wiltshire Connect employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Worker - Wiltshire Connect
✨Tip Number 1
Familiarise yourself with the specific challenges faced by single homeless clients. Understanding their needs and the complexities of their situations will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend local events or workshops related to homelessness and support services in Wiltshire, as this can provide valuable insights and connections that may benefit your application.
✨Tip Number 3
Research Julian House and its projects thoroughly. Being able to discuss their initiatives and values in detail will show your genuine interest in the organisation and how you align with their mission to support vulnerable individuals.
✨Tip Number 4
Prepare to discuss your experience with complex needs and challenging behaviours. Think of specific examples from your past work that highlight your ability to build effective relationships and provide tailored support to clients.
We think you need these skills to ace Supported Housing Worker - Wiltshire Connect
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Supported Housing Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience working with vulnerable individuals or those with complex needs. Use specific examples to demonstrate your skills in building relationships and providing support.
Write a Strong Cover Letter: In your cover letter, express your passion for helping others and your understanding of the challenges faced by the clients. Mention how your values align with Julian House's mission and how you can contribute to their goals.
Highlight Relevant Qualifications: If you have any certifications or training related to social care, safeguarding, or mental health, be sure to mention these in your application. This will show your commitment to professional development and your readiness for the role.
How to prepare for a job interview at Julian House
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Supported Housing Worker. Be prepared to discuss how your experience aligns with the role, especially in managing referrals and creating personalised support plans.
✨Show Empathy and Understanding
This role involves working with vulnerable individuals. During the interview, demonstrate your ability to empathise and connect with people who may have complex needs. Share examples from your past experiences where you've successfully supported someone in a similar situation.
✨Highlight Teamwork Skills
Since the position requires collaboration with partner agencies, be ready to talk about your teamwork skills. Provide examples of how you've worked effectively within a team to achieve common goals, particularly in challenging environments.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the organisation's approach to supporting clients or how they measure success in their programmes. This shows your genuine interest in the role and the organisation.
