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- Tasks: Support clients in maintaining safe accommodation and making positive life changes.
- Company: Join Julian House, a charity dedicated to helping those affected by homelessness in the South West.
- Benefits: Enjoy 27 days annual leave, career development opportunities, and discounts at charity shops.
- Why this job: Make a real impact in people's lives while working in a supportive team environment.
- Qualifications: Experience with complex needs and a valid driver's license required.
- Other info: Flexible working culture and commitment to diversity and inclusion.
The predicted salary is between 21000 - 30000 £ per year.
JH Bristol is a trading name of the charity Julian House, a well-established provider of accommodation and support services for people affected by homelessness across the South West of England.
We have chosen to operate under the name JH Bristol in this area to avoid confusion with Julian Trust, another charity providing support for homeless people in Bristol. If you are successful in your application, you will be employed by Julian House but working under the sub brand of JH Bristol.
Job Role: Supported Housing Worker
Salary: £25,235 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bristol
Additional Information
- Willingness to participate in an out-of-hours on-call rota
- Valid driver\’s license and access to own vehicle – business insurance will be required for roles involving travel for work
The Role
Are you passionate about supporting people to build brighter futures? As a Supported Housing Worker, you’ll play a key role in helping clients maintain safe accommodation and make positive life changes.
You’ll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire. This includes helping clients navigate benefit claims, budgeting, and maintaining their accommodation to high health and safety standards.
Collaboration is at the heart of this role—you’ll build strong relationships with partner agencies and work closely with volunteers to create multi-agency support plans that truly make a difference.
You’ll also be responsible for keeping accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential.
In return, you’ll be part of a supportive team environment, with regular one-to-one supervision and access to group support. If you\’re ready to take on a varied and rewarding role that combines practical support with meaningful impact, we’d love to hear from you.
What You’ll Be Doing
- Progress and track referrals made into the service
- Carry out needs and risk assessments for clients
- Provide advice and information to provide an enabling service
- Ensure all new clients moving into the service understand their rights and responsibilities
- Keeping client records accurate, clear, and up to date
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
What We’re Looking For
- Experience working with people who may have complex needs and/or challenging behaviours
- Valid driver\’s license and access to own vehicle – business insurance will be required for roles involving travel for work
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- For all the fantastic and valuable work you\’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made.
We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including the interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert.
All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out! #J-18808-Ljbffr
Supported Housing Worker employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness in Bristol. Understanding local issues will help you connect better with clients and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the sector, such as social workers or charity representatives. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your ability to work collaboratively by discussing any previous experiences where you've successfully partnered with other organisations or agencies. This is crucial for the multi-agency support plans mentioned in the job description.
✨Tip Number 4
Prepare to discuss your approach to maintaining accurate client records and how you ensure confidentiality. This is a key responsibility in the role, and demonstrating your understanding of data protection will set you apart.
We think you need these skills to ace Supported Housing Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Supported Housing Worker. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise any previous experience working with individuals who have complex needs or challenging behaviours. Use specific examples to demonstrate your ability to provide support and build relationships, as this is crucial for the role.
Showcase Your Skills: Mention skills that are particularly relevant to the position, such as communication, empathy, and problem-solving. Discuss your ability to manage referrals, conduct assessments, and maintain accurate client records, as these are key aspects of the job.
Personalise Your Application: Make sure to personalise your cover letter and CV. Address why you want to work specifically for JH Bristol and how you resonate with their ethos of supporting people affected by homelessness. This will show your genuine interest in the role.
How to prepare for a job interview at Julian House
✨Show Your Passion for Supporting Others
Make sure to express your genuine enthusiasm for helping people build brighter futures. Share personal experiences or stories that highlight your commitment to supporting individuals, especially those facing challenges like homelessness.
✨Demonstrate Your Understanding of Complex Needs
Be prepared to discuss your experience working with individuals who have complex needs or challenging behaviours. Provide specific examples of how you've successfully navigated these situations in the past.
✨Highlight Your Collaborative Skills
Collaboration is key in this role, so be ready to talk about your experience working with partner agencies and volunteers. Discuss how you’ve built strong relationships and created effective multi-agency support plans.
✨Prepare for Practical Scenarios
Since the role involves practical support, think about scenarios you might encounter, such as assisting clients with benefit claims or budgeting. Be ready to explain how you would approach these tasks and ensure clients understand their rights and responsibilities.
