Supported Housing Worker

Supported Housing Worker

Bristol Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in maintaining safe accommodation and making positive life changes.
  • Company: Join Julian House, a charity dedicated to helping those affected by homelessness in the South West.
  • Benefits: Enjoy 27 days annual leave, career development opportunities, and discounts at charity shops.
  • Why this job: Make a real impact in people's lives while working in a supportive team environment.
  • Qualifications: Experience with complex needs and a valid driver's license required.
  • Other info: Flexible working culture and commitment to diversity and inclusion.

The predicted salary is between 21000 - 30000 £ per year.

Overview

Supported Housing Worker at Julian House. JH Bristol is a trading name of Julian House, a charity providing accommodation and support services for people affected by homelessness across the South West of England. We operate under the name JH Bristol in this area to avoid confusion with Julian Trust. If you are successful, you will be employed by Julian House but working under the sub-brand JH Bristol.

Details

  • Job Role: Supported Housing Worker
  • Salary: £25,235 per year
  • Hours: 37.5 hours per week
  • Contract type: Permanent
  • Location: Bristol
  • Additional Information: Willingness to participate in an out-of-hours on-call rota; Valid driver\\\’s license and access to own vehicle – business insurance will be required for roles involving travel for work

What you’ll be doing

Passionate about helping people build brighter futures? As a Supported Housing Worker, you’ll help clients maintain safe accommodation and make positive life changes. You’ll manage referrals, assess needs, and provide tailored support to individuals across Bristol and South Gloucestershire, including helping clients navigate benefit claims, budgeting, and maintaining accommodation to high health and safety standards. You’ll build strong relationships with partner agencies and volunteers to create multi-agency support plans. You’ll keep accurate records of client interactions and may support reporting to funders and partners. The role involves regular travel to supported housing properties and community meetings, so flexibility and a proactive approach are essential.

In return, you’ll be part of a supportive team with regular one-to-one supervision and group support. If you’re ready for a varied and rewarding role that combines practical support with meaningful impact, we’d love to hear from you.

What you’ll be doing specifics

  • Progress and track referrals made into the service
  • Carry out needs and risk assessments for clients
  • Provide advice and information to enable service delivery
  • Ensure all new clients understand their rights and responsibilities
  • Keep client records accurate, clear, and up to date

What we’re looking for

  • Experience working with people who may have complex needs and/or challenging behaviours
  • Valid driver\\\’s license and access to own vehicle – business insurance will be required for roles involving travel for work

Benefits

  • Access to Rewards Platform including Employee Assistance Programme and Health Cash Plan
  • Opportunities for career development and monthly training sessions
  • 27 days annual leave (pro rata for part-time staff), with progression to 30 days after 4 years
  • 30% staff discount at Julian House charity shops
  • 20% staff discount at Julian House bike workshops
  • Blue Light Card eligibility for discounts
  • Generous pension scheme
  • Supportive culture with regular supervision
  • 6 weekly Reflective Practice sessions from external facilitators

Our ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan to promote an inclusive culture. We have Inclusion & Diversity champions who meet monthly to ensure progress. We invite applications from people from all backgrounds and cultures, especially minority groups underrepresented in the workplace, and welcome applications from those with lived experience. We are a Disability Confident and Mindful employer and an Armed Forces Covenant Supporter. If you have any special access or support needs during the application process, please contact us so we can assist you.

DBS checks

All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction does not necessarily prevent employment; discussions are welcome. All information will be handled according to our Data Protection Policy.

Please note: We reserve the right to close vacancies once a suitable candidate is found. We recommend submitting your application promptly.

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Supported Housing Worker employer: Julian House

At JH Bristol, a trading name of Julian House, we pride ourselves on being an exceptional employer dedicated to supporting our staff in making a meaningful impact in the lives of those affected by homelessness. Our inclusive work culture fosters collaboration and personal growth, offering extensive training opportunities, generous annual leave, and a supportive environment where your feedback is valued. Located in the vibrant city of Bristol, you will enjoy a fulfilling career with access to unique benefits such as discounts at our charity shops and bike workshops, alongside a competitive pension scheme.
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Contact Detail:

Julian House Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Housing Worker

✨Tip Number 1

Familiarise yourself with the specific challenges faced by individuals experiencing homelessness in Bristol. Understanding local issues will help you connect better with clients and demonstrate your commitment to the role.

✨Tip Number 2

Network with professionals in the sector, such as social workers or charity representatives. Building relationships can provide insights into the role and may even lead to referrals or recommendations.

✨Tip Number 3

Showcase your ability to work collaboratively by discussing any previous experiences where you've successfully partnered with other organisations or agencies. This is crucial for the multi-agency support plans mentioned in the job description.

✨Tip Number 4

Prepare to discuss your approach to maintaining accurate client records and how you ensure confidentiality. This is a key responsibility in the role, and demonstrating your understanding of data protection will set you apart.

We think you need these skills to ace Supported Housing Worker

Experience in supported housing or social care
Understanding of homelessness and related issues
Strong communication skills
Ability to build rapport with clients
Assessment and risk management skills
Knowledge of benefit systems and budgeting support
Record-keeping and documentation skills
Collaboration and teamwork abilities
Flexibility and adaptability
Proactive problem-solving skills
Empathy and compassion
Time management and organisational skills
Valid driver's license and access to a vehicle
Commitment to equality and diversity

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Supported Housing Worker. Tailor your application to highlight how your skills and experiences align with these specific needs.

Highlight Relevant Experience: Emphasise any previous experience working with individuals who have complex needs or challenging behaviours. Use specific examples to demonstrate your ability to provide support and build relationships, as this is crucial for the role.

Showcase Your Skills: Mention skills that are particularly relevant to the position, such as communication, empathy, and problem-solving. Discuss your ability to manage referrals, conduct assessments, and maintain accurate client records, as these are key aspects of the job.

Personalise Your Application: Make sure to personalise your cover letter and CV. Address why you want to work specifically for JH Bristol and how you resonate with their ethos of supporting people affected by homelessness. This will show your genuine interest in the role.

How to prepare for a job interview at Julian House

✨Show Your Passion for Supporting Others

Make sure to express your genuine enthusiasm for helping people build brighter futures. Share personal experiences or stories that highlight your commitment to supporting individuals, especially those facing challenges like homelessness.

✨Demonstrate Your Understanding of Complex Needs

Be prepared to discuss your experience working with individuals who have complex needs or challenging behaviours. Provide specific examples of how you've successfully navigated these situations in the past.

✨Highlight Your Collaborative Skills

Collaboration is key in this role, so be ready to talk about your experience working with partner agencies and volunteers. Discuss how you’ve built strong relationships and created effective multi-agency support plans.

✨Prepare for Practical Scenarios

Since the role involves practical support, think about scenarios you might encounter, such as assisting clients with benefit claims or budgeting. Be ready to explain how you would approach these tasks and ensure clients understand their rights and responsibilities.

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