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- Tasks: Ensure safety and security in supported accommodation during night shifts.
- Company: Join Julian House, a charity making a real difference in people's lives.
- Benefits: Competitive salary, generous leave, staff discounts, and career development opportunities.
- Why this job: Be part of a supportive community and help vulnerable individuals every night.
- Qualifications: Experience with complex needs preferred but not required; training provided.
- Other info: Flexible employer embracing diversity and offering a supportive culture.
The predicted salary is between 17982 - 24988 £ per year.
Salary: £17,982.37 per year (full time equivalent £24,988). Hourly rate £14.41 per hour.
Hours: 24 hours per week. Contract type: Permanent. Location: Salisbury, Wiltshire.
Additional information: Valid driver’s license and access to own vehicle – business insurance will be required for roles involving travel for work. This role involves working evenings and nights after 7 PM; full schedule to be discussed at the interview. Shifts and hours are waking night shifts requiring individuals to be aware and alert.
About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
About the Role: We’re looking for a Housing Night Concierge to be the friendly and reassuring on-site presence across our supported accommodation services (owned or leased by Julian House). You’ll play a vital role in ensuring the safety and security of both our buildings and the people within them, helping to create a calm, supportive environment overnight.
This role is suitable for someone who’s confident working solo, has great attention to detail, and genuinely cares about maintaining positive relationships within the community. Every shift is an opportunity to support vulnerable individuals and be part of something meaningful.
What you’ll be doing:
- Be a reassuring on-site presence, ensuring the safety and security of our supported accommodation through the night and weekends.
- Conduct regular building checks and patrols to monitor safety, maintenance issues, and ensure a calm environment.
- Monitor CCTV and respond to any concerns or incidents in line with policies and procedures.
- Keep a clear and accurate log of events and activities during each shift.
- Support smooth transitions between shifts by providing detailed verbal and written handovers.
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties broadly in line with the above key responsibilities.
What we’re looking for:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Experience in a similar overnight role is preferred but not required as full training and induction will be provided.
Benefits and Why Join:
- Access to our Rewards Platform, including an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- A supportive culture with regular supervision and opportunity for career development and free monthly training sessions.
- Eligibility for the Blue Light Card discounts.
- Reflective Practice sessions with objective, external facilitators.
Our Ethos: As an Equal Opportunities employer, we have an Equality and Diversity Action plan and Inclusion & Diversity champions who meet monthly to progress diversity goals. We invite applications from all backgrounds and cultures, including those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, and an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process, please contact us so we can support you. We accept CVs and applications in all formats.
DBS Checks: All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision depends on the offence type and its relevance to the role. If you would like to discuss any convictions, please contact the person named in the advert. All information is handled according to our Data Protection Policy.
Get in touch: If you have any questions about this role, please contact the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. Submissions may be closed early, so apply soon.
Housing Night Concierge (Supported Housing) in Salisbury employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Night Concierge (Supported Housing) in Salisbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the supported housing sector. A friendly chat can lead to opportunities you wouldn't find on job boards.
✨Tip Number 2
Prepare for the interview by researching Julian House and its values. Show us that you genuinely care about making a difference in the lives of vulnerable individuals. Tailor your answers to reflect our mission!
✨Tip Number 3
Practice common interview questions related to the role. Think about scenarios where you've demonstrated attention to detail or handled challenging situations. We want to see how you can bring your experience to our team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our amazing team at Julian House.
We think you need these skills to ace Housing Night Concierge (Supported Housing) in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Housing Night Concierge role. Highlight any experience you have with vulnerable individuals or in similar overnight positions, as this will show us you're a great fit!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re passionate about supporting vulnerable people. Share any personal experiences or motivations that drive you to apply for this role at Julian House.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Julian House
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housing Night Concierge. Familiarise yourself with the key tasks like conducting building checks and monitoring CCTV. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves working with vulnerable individuals, be prepared to discuss your experience in supporting people with complex needs. Share specific examples of how you've built positive relationships in previous roles, as this will highlight your suitability for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with challenging behaviours or ensuring safety during your shift. Practising these responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team culture or training opportunities. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values and career goals.
