Relief Support Worker (Women\'s Refuge)

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Relief Support Worker

Salary: £14.82 per hour

Hours: Flexible, covering between the hours of 08:00 AM and 10:00 PM

Contract type: Relief, zero hours

Location: Weymouth

Additional Information

• Flexible rota-based working hours between 8:00 AM and 10:00 PM, including weekends.
• Please note, due to the nature of this service, applications are open to women only, in accordance with the provisions of the Equality Act 2010.

The Role

Haven is a warm and welcoming 6-bed refuge in the Weymouth area, providing a safe and supportive space for women who have experienced rough sleeping and face a range of challenges, including mental health struggles, substance misuse, and domestic violence. Our dedicated team is here 24/7, offering compassionate support to help women rebuild their lives and move towards independence.

As a Relief Support Worker, you’ll provide compassionate, all-around support to people experiencing homelessness or living a street-based lifestyle. You’ll get to know each person’s unique story, assess their needs, and create personalised support plans that truly make an impact. You’ll be their advocate, guiding them through challenges and helping them find safe, stable housing. Along the way, you’ll track their progress and celebrate every step forward on their journey to independence.

If you’re passionate about helping others and making a positive change, this role is for you!

Responsibilities Include

• Working in partnership with other agencies and advocating for clients to ensure their needs are met
• Developing individual support and risk management plans for each resident
• Welcome new residents, explaining and arranging for them to sign occupancy agreements, ensuring they are aware of their options for moving on to permanent accommodation and developing a proactive move-on strategy for individuals
• Ensure that administration is done promptly and to a high standard using the electronic case management systems, with detailed, concise and accurate records

Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities

Qualifications / Requirements

• Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
• Knowledge of the support needs and support planning for people with complex needs

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Annual leave entitlement, which is included in your pay for each hour worked
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Relief Support Worker role, please get in touch with the team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out! #J-18808-Ljbffr