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- Tasks: Support vulnerable individuals in a hostel, providing advice and maintaining safety.
- Company: Join Julian House, a charity transforming lives and tackling homelessness.
- Benefits: Enjoy flexible hours, competitive pay, annual leave, and discounts at charity shops.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Empathy, good communication skills, and a passion for helping others are essential.
- Other info: We welcome applications from diverse backgrounds and offer support throughout the hiring process.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
Are you passionate about helping others and making a genuine impact in your community? At Julian House, we’re committed to delivering compassionate, person-centred support to those facing homelessness and vulnerability. We’re looking for a Relief Hostel Support Worker to join our incredible team at the Manvers Street Hostel in Bath – a service that’s open 24/7, 365 days a year, offering vital support to former rough sleepers on their journey to stability and independence.
Responsibilities Include:
- Give clients advice and information, providing an enabling service so they can access the appropriate services
- Ensure all clients are provided with a high-quality person-centred service
- Maintain client records so they are accurate and fully updated
- Responsible for the day-to-day health and safety, and the safe running of the hostel
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.
Qualifications / Requirements:
- Empathy and understanding of the needs of Julian House clients
- Good communication skills to build relationships with clients and external agencies
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Annual leave entitlement (paid for each hour worked)
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A real sense of job satisfaction
Our Ethos:
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks:
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch:
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Relief Hostel Support Worker employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Hostel Support Worker
✨Tip Number 1
Familiarise yourself with Julian House's mission and values. Understanding their commitment to supporting vulnerable individuals will help you convey your passion for the role during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Julian House. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated empathy and effective communication. This role requires strong interpersonal skills, so having examples ready will showcase your suitability.
✨Tip Number 4
Be proactive in expressing your flexibility regarding working hours. Since this is a relief position, showing your willingness to cover various shifts can make you a more attractive candidate.
We think you need these skills to ace Relief Hostel Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Relief Hostel Support Worker position. Tailor your application to highlight relevant experiences and skills.
Showcase Your Empathy: In your application, emphasise your empathy and understanding of the needs of vulnerable individuals. Provide examples from your past experiences that demonstrate your ability to connect with and support clients.
Highlight Communication Skills: Effective communication is key in this role. Make sure to include specific instances where you successfully built relationships with clients or collaborated with external agencies in your CV or cover letter.
Personalise Your Application: Address your application to the recruitment team at Julian House and express your genuine interest in their mission. Mention why you want to work specifically with them and how you align with their values.
How to prepare for a job interview at Julian House
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable individuals. Share any relevant experiences where you've made a positive impact in someone's life, as this aligns perfectly with the ethos of Julian House.
✨Demonstrate Empathy and Understanding
Prepare to discuss how you would approach clients with empathy and understanding. Think of examples that showcase your ability to connect with people from diverse backgrounds and how you can provide person-centred support.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to talk about how you build relationships with clients and collaborate with external agencies. Use specific examples to illustrate your skills in this area.
✨Familiarise Yourself with the Organisation
Research Julian House and its projects thoroughly. Understanding their mission and values will help you tailor your responses during the interview and show that you're genuinely interested in being part of their team.
