At a Glance
- Tasks: Support the Shop Manager in driving sales and managing donations in a vibrant charity shop.
- Company: Join Julian House, a charity making a real difference in people's lives.
- Benefits: Enjoy 27 days annual leave, staff discounts, and a competitive pension scheme.
- Why this job: Gain hands-on retail experience while contributing to a meaningful cause.
- Qualifications: Experience in retail and a passion for customer service are essential.
- Other info: Flexible hours and great career development opportunities await you!
The predicted salary is between 23500 - 24000 £ per year.
As an Assistant Manager, you’ll be a key player in the smooth running of our vibrant charity shop.
Salary: £9,524 per year (full time equivalent £23,810) | Hourly rate: £12.21
Hours: 15 hours per week
Contract type: Permanent
Location: Melksham
Additional information: Weekend availability and flexibility required, including Sundays.
About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
About the Role: You’ll support the Shop Manager in driving performance, working alongside our dedicated volunteers, and helping to create an inspiring, community-focused retail environment. Whether you’re looking to develop your leadership skills or gain hands-on experience in managing a shop, this role offers the support and growth potential to help you thrive.
What you’ll be doing:
- Supporting the Shop Manager in delivering strong sales, meeting targets, and ensuring the shop is a success.
- Manage donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Support the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Requirements:
- Some experience within a retail environment.
- A friendly, proactive approach and a passion for great customer service.
Benefits:
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- Eligibility for the Blue Light Card which offers amazing discounts on thousands of brands.
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience.
We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks: All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch: If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Assistant Retail Manager in Melksham employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager in Melksham
✨Tip Number 1
Get to know the charity! Research Julian House and its mission. When you understand what they stand for, you can tailor your conversations to show how your values align with theirs.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the culture, plus it shows your genuine interest in the position.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences in retail and how they relate to the Assistant Manager role. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Julian House.
We think you need these skills to ace Assistant Retail Manager in Melksham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for helping others and your commitment to making a difference in the community.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail and any leadership roles you've had. We love seeing how your skills align with what we’re looking for in an Assistant Manager!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your experiences and skills effectively without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and we can’t wait to read what you’ve got to say.
How to prepare for a job interview at Julian House
✨Know the Charity Inside Out
Before your interview, take some time to research Julian House and its mission. Understand their projects and how they impact the community. This will not only show your genuine interest but also help you connect your values with theirs during the conversation.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've driven sales or improved customer service. Think about times when you’ve worked with volunteers or managed a team, as this aligns perfectly with the role of Assistant Manager.
✨Demonstrate Your Leadership Skills
As an Assistant Manager, you'll be supporting the Shop Manager and leading volunteers. Prepare to share examples of how you've successfully led a team or project in the past. Emphasise your proactive approach and how you inspire others to achieve their best.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's goals, the team culture, or opportunities for training and development. This shows that you're not just interested in the job, but also in contributing to the charity's success.