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- Tasks: Support vulnerable clients across various services, adapting to different environments and needs.
- Company: Join Julian House, a charity transforming lives by tackling homelessness and social issues.
- Benefits: Enjoy 27 days annual leave, discounts, training, and a supportive work culture.
- Why this job: Make a real impact while gaining hands-on experience in social support and community engagement.
- Qualifications: Must have a valid UK driving licence and understanding of complex social needs.
- Other info: Flexible hours with opportunities for career development and inclusive workplace culture.
The predicted salary is between 23400 - 31200 £ per year.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Floating Support Worker
Salary: £27,810
Hours: Full-time 37.5 hours per week
Contract type: Permanent
Location: Expectation to cover B&NES, Somerset, North Somerset, Bristol, South Gloucestershire & Gloucester.
Additional information:
- Whilst this role will primarily be 9-5, there will be expectations of some early starts & late finishes.
The Role:
As a Floating Support Worker, no two weeks are the same. One week you might be supporting clients in our Bath Domestic Abuse Services, the next in Supported Housing in Mendip, or on the ground with our Gloucestershire Outreach team. You’ll be stepping into services that need an extra pair of hands — offering flexible, responsive support wherever it\’s needed most. You\’ll build meaningful relationships with clients, adapt quickly to different environments, and work alongside experienced colleagues who will support your growth.
We’re looking for someone who’s passionate about social issues, highly organised, and open to working in new locations at short notice. In return, you’ll gain hands-on experience in risk assessments, support planning, and trauma-informed approaches — all while helping people stay safe, housed, and empowered.
Responsibilities include:
- Give clients advice, and information and provide an enabling service so that they can be signposted to and access appropriate services.
- Ensure that all clients are provided with a high-quality person-centered service which takes a strength-based and trauma-informed approach.
- Develop professional relationships with external partners to enhance service provision and client outcomes.
- Any other duties within the scope of the post as directed by the programme Manager or other senior staff.
Qualifications / Requirements:
- A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel to work
- Understanding of multiple and complex needs and how this may impact homelessness and social exclusion and approaches which seek to address these
- Ability to undertake Needs Assessment and Planning for people with complex social needs which includes taking a lead on multi agency working and partnerships
For more information, please refer to the attached JD.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
- For all the fantastic and valuable work you\’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the Floating Support Worker role, please get in touch with the team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
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Floating Support Worker employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable populations in the areas you’ll be covering. Understanding local issues in B&NES, Somerset, and Bristol will help you connect better with clients and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals already working in social support roles or similar charities. Engaging with them can provide insights into the day-to-day responsibilities and expectations of a Floating Support Worker, which can be invaluable during interviews.
✨Tip Number 3
Showcase your adaptability by discussing any previous experiences where you had to adjust quickly to new environments or client needs. This is crucial for a role that requires flexibility and responsiveness.
✨Tip Number 4
Prepare to discuss trauma-informed approaches and how they relate to your work. Being able to articulate your understanding of these concepts will set you apart as a candidate who is not only passionate but also knowledgeable about best practices in support work.
We think you need these skills to ace Floating Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Floating Support Worker position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in social care or support roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle complex needs and work collaboratively.
Write a Strong Cover Letter: In your cover letter, express your passion for social issues and your commitment to helping vulnerable individuals. Provide specific examples of past experiences where you successfully supported clients or worked in challenging environments.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as risk assessment, trauma-informed approaches, and the ability to build professional relationships. Mention your organisational skills and flexibility in adapting to different situations and locations.
How to prepare for a job interview at Julian House
✨Show Your Passion for Social Issues
Make sure to express your genuine interest in social issues during the interview. Discuss any relevant experiences or volunteer work that demonstrate your commitment to helping vulnerable populations.
✨Highlight Your Organisational Skills
As a Floating Support Worker, you'll need to be highly organised. Prepare examples of how you've successfully managed multiple tasks or projects in the past, especially in dynamic environments.
✨Demonstrate Flexibility and Adaptability
Since the role involves working in various locations and situations, be ready to discuss how you adapt to new environments. Share specific instances where you've had to adjust quickly to changing circumstances.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex needs and multi-agency working. Think through potential scenarios you might face as a Floating Support Worker and how you would approach them.
