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- Tasks: Support the Shop Manager in driving sales and managing donations in a vibrant charity shop.
- Company: Join Julian House, a charity making a real difference in the community.
- Benefits: Enjoy 27 days annual leave, staff discounts, and a supportive work culture.
- Why this job: Gain hands-on retail experience while helping vulnerable people in society.
- Qualifications: Some retail experience and a passion for great customer service.
- Other info: Flexible working hours with opportunities for career development and training.
The predicted salary is between 13000 - 16000 £ per year.
As an Assistant Manager, you will be a key player in the smooth running of our vibrant charity shop in Trowbridge. You will support the Shop Manager in driving performance, working alongside our dedicated volunteers, and helping to create an inspiring, community-focused retail environment. Whether you are looking to develop your leadership skills or gain hands-on experience in managing a shop, this role offers the support and growth potential to help you thrive.
What you’ll be doing:
- Supporting the Shop Manager in delivering strong sales, meeting targets, and ensuring the shop is a success.
- Managing donations, including the sorting, pricing and preparation of items for sale and effectively disposing of unwanted items.
- Assisting in the recruitment, training and development of the volunteer team and ensuring the shop has a built-up volunteer base.
- Supporting the Shop Manager in administrative tasks, including cash handling and banking.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Equality and Diversity
As an Equal Opportunities employer, we have an Equality and Diversity Action Plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee; the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Qualifications
- Some experience within a retail environment.
- A friendly, proactive approach and a passion for great customer service.
- Flexible working pattern and availability to work every other weekend.
Benefits
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays – increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff).
- 30% staff discount at Julian House charity shop.
- A generous and competitive pension scheme.
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
- Great opportunities for career development and free monthly training sessions from experienced facilitators.
- Eligibility for the Blue Light Card which offers amazing discounts on thousands of brands.
About Julian House
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Assistant Retail Manager - Part Time employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Manager - Part Time
✨Tip Number 1
Get to know the charity shop vibe! Visit the store, chat with the staff and volunteers, and soak up the atmosphere. This will not only help you understand the community focus but also give you some great talking points for your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've led a team or managed a project. We want to see how you can support the Shop Manager and inspire the volunteers.
✨Tip Number 3
Be ready to discuss your customer service passion! Prepare some stories about how you've gone above and beyond for customers in previous roles. This is key for creating that inspiring retail environment we’re all about.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission at Julian House.
We think you need these skills to ace Assistant Retail Manager - Part Time
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for retail and community service shine through. We want to see that you genuinely care about making a difference in our charity shop!
Tailor Your CV: Make sure your CV highlights any relevant experience in retail or working with volunteers. We love seeing how your background aligns with the role, so don’t hold back on those details!
Be Yourself: We’re all about creating an inclusive culture, so don’t be afraid to show your personality in your application. Authenticity goes a long way in helping us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep everything organised!
How to prepare for a job interview at Julian House
✨Know the Charity's Mission
Before your interview, take some time to understand Julian House's mission and values. This will not only help you answer questions more effectively but also show your genuine interest in the role and the impact of the charity.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you've driven sales or managed a team, as this will demonstrate your capability to support the Shop Manager effectively.
✨Prepare for Team Dynamics
Since you'll be working closely with volunteers, think about how you can foster a positive team environment. Prepare examples of how you've successfully trained or motivated others in past roles to illustrate your leadership skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the shop's operations or the volunteer programme. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.