Night Support Worker - The Bus Shelter Dorset (Ref FTC 227)
Location
Weymouth (United Kingdom)
Job type
Full-time
Department
Operations
Job Role
Support Worker (Fixed Term Contract)
Salary
£32,193 per year
Hours
Full-time, 4 on / 4 off rota, 8pm-8am
Starting Date
1 st December 2026
Location
The Bus Shelter Dorset, Weymouth
Additional Information
Working a 4 on / 4 off rota, including weekends and bank holidays
Fixed-term winter service operating from 1 December to 31 March
Enhanced DBS check required
Potential opportunities for extension or future bank/relief work within Alongside following the contract period
About Alongside
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be rebuilding after trauma, recovering from addiction, leaving prison, experiencing homelessness or facing other complex challenges. Whatever their starting point, we work alongside people to help build safety, stability and independence.
About the Role
We're looking for a compassionate and reliable Night Support Worker to join our SafeSleep winter accommodation service in Weymouth.
This is an opportunity to make a genuine difference to people experiencing homelessness during the most challenging months of the year. You'll help create a safe, welcoming and respectful environment for individuals accessing emergency overnight accommodation, ensuring their welfare needs are met throughout the night.
Working within a trauma-informed and person-centred framework, you'll provide practical support, complete welfare checks, respond to incidents and safeguarding concerns, and help maintain a safe and supportive accommodation environment.
If you're calm under pressure, passionate about supporting vulnerable people, and committed to treating everyone with dignity and respect, we'd love to hear from you.
What you'll be doing
Welcoming clients into the service and helping create a safe, supportive environment
Carrying out regular welfare checks and responding appropriately to concerns or emergencies
Supporting clients with their immediate needs and signposting them to relevant services
Maintaining accurate records, case notes and handovers using our case management systems
Responding to safeguarding concerns and completing incident reporting where required
Supporting client inductions and ensuring accommodation policies are followed
Working closely with colleagues and partner agencies to provide effective support
Helping maintain a clean, safe and welcoming environment, including light housekeeping duties
Contributing to a positive team culture and attending training, supervision and team meetings
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
What we're looking for
- Understanding of homelessness and social exclusion
- Strong communication and interpersonal skills
- Ability to remain calm and professional in challenging situations
- Good IT skills, including Microsoft Office and case recording systems
- Understanding of safeguarding, confidentiality and professional boundaries
- Experience maintaining accurate records and reports
- A compassionate, non-judgemental and person-centred approach
- Ability to work the required overnight rota pattern, including weekends and bank holidays
- Experience supporting people experiencing homelessness or other vulnerable groups
- Experience working in supported accommodation, residential settings or overnight services
- Experience responding to incidents and emergency situations
- Qualification in Health & Social Care, Housing, Homelessness or a related field
- First Aid and/or Safeguarding training
- Lived experience of homelessness or social exclusion
There are many great reasons to join our team!
At Alongside you will have access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
30% staff discount at Julian House charity shop
A generous and competitive pension scheme
A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Great opportunities for career development and free monthly training sessions from experienced facilitators
For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
Reflective Practice sessions from objective, external facilitators
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@alongsidecharity.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
