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- Tasks: Support clients with installation, training, and maintenance of advanced temperature control systems.
- Company: Join JULABO, a leader in temperature control solutions across various industries.
- Benefits: Flexible work environment, travel opportunities, and hands-on experience in a dynamic field.
- Other info: Opportunity for growth and learning in a supportive team atmosphere.
- Why this job: Make a real difference by helping clients optimise their operations with cutting-edge technology.
- Qualifications: Experience in maintenance and installation of electro-mechanical systems; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
At JULABO we offer the best comprehensive support to all our clients and users within a wide range of industries from chemical synthesis, automotive, food, pharmacy and temperature calibration. The Support Engineer is a key customer facing part of this approach. The role is a mix between office and field based and requires great interpersonal skills and flexibility:
- Installation and commissioning of units at clients’ sites
- Training of operators and supporting them with applications, setup and automation/computer control on site
- Preventative maintenance, calibration and service
- Advising customers on technical issues and fault diagnosis
- Including part numbers/pricing on the phone and via e-mail
- Modification and upgrades of JULABO equipment
- Compiling method statements and risk assessments for the workshop and onsite visits
- Ensuring demo units are in working order; assisting with loading and unloading
- Following up leads from sales teams with regards to support service and repairs
- Identifying potential leads at site and briefing the appropriate sales team member to follow up
Qualification and experience in maintenance, support and installation of sophisticated electro-mechanical systems. Background in temperature control, heat transfer and refrigeration would be useful. An ability to learn, great communication skills, knowledge of PLC programming and industrial communication protocols (e.g. Modbus, Ethernet/IP), office IT systems, including Word, email etc. and willingness to travel/overnight stays.
Service Engineer UK in Stamford employer: JULABO
Contact Detail:
JULABO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer UK in Stamford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at JULABO on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to service engineering. We should focus on our experience with electro-mechanical systems and how we’ve tackled technical issues in the past.
✨Tip Number 3
Show off our flexibility and communication skills during interviews. Since the role involves training operators and advising customers, we need to demonstrate that we can adapt our approach based on the audience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people at JULABO. Plus, it shows we’re genuinely interested in joining their team.
We think you need these skills to ace Service Engineer UK in Stamford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance and support of electro-mechanical systems. We want to see how your skills match up with what we need, so don’t be shy about showcasing your background in temperature control and fault diagnosis!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Engineer role. Mention your great communication skills and flexibility, and how they’ll help you excel in both office and field-based tasks.
Show Off Your Technical Skills: Don’t forget to mention any experience you have with PLC programming and industrial communication protocols like Modbus or Ethernet/IP. We love candidates who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the JULABO team!
How to prepare for a job interview at JULABO
✨Know Your Tech
Make sure you brush up on your knowledge of electro-mechanical systems and temperature control. Be ready to discuss your experience with PLC programming and industrial communication protocols like Modbus and Ethernet/IP. This will show that you’re not just familiar with the tech, but that you can also apply it in real-world scenarios.
✨Show Off Your Interpersonal Skills
Since this role is customer-facing, practice how you communicate technical information clearly and effectively. Think of examples where you've successfully trained others or resolved issues on-site. Being personable and approachable can set you apart from other candidates.
✨Flexibility is Key
Be prepared to discuss your willingness to travel and adapt to different working environments. Share experiences where you’ve had to be flexible, whether it’s adjusting to client needs or managing unexpected challenges during installations or maintenance.
✨Prepare for Problem-Solving Questions
Expect questions that assess your fault diagnosis skills. Prepare a few examples of past technical issues you’ve encountered and how you resolved them. This will demonstrate your analytical thinking and ability to handle pressure, which are crucial for a Support Engineer.