At a Glance
- Tasks: Support clients with installation, training, and maintenance of advanced electro-mechanical systems.
- Company: Join JULABO, a leader in temperature control solutions across various industries.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic environment.
- Other info: Flexible role with a mix of office and fieldwork, plus excellent career growth potential.
- Why this job: Make a real difference by helping clients optimise their operations with cutting-edge technology.
- Qualifications: Experience in maintenance and installation of electro-mechanical systems; great communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
At JULABO we offer the best comprehensive support to all our clients and users within a wide range of industries from chemical synthesis, automotive, food, pharmacy and temperature calibration. The Support Engineer is a key customer facing part of this approach. The role is a mix between office and field based and requires great interpersonal skills and flexibility:
- Installation and commissioning of units at clients’ sites
- Training of operators and supporting them with applications, setup and automation/computer control on site
- Preventative maintenance, calibration and service
- Advising customers on technical issues and fault diagnosis, including part numbers/pricing on the phone and via e-mail
- Modification and upgrades of JULABO equipment
- Compiling method statements and risk assessments for the workshop and onsite visits
- Ensuring demo units are in working order; assisting with loading and unloading
- Following up leads from sales teams with regards to support service and repairs
- Identifying potential leads at site and briefing the appropriate sales team member to follow up
What we need:
- Qualification and experience in maintenance, support and installation of sophisticated electro-mechanical systems
- Background in temperature control, heat transfer and refrigeration would be useful
- An ability to learn
- Great communication skills
- Knowledge of PLC programming and industrial communication protocols (e.g. Modbus, Ethernet/IP)
- Office IT systems, including Word, email etc.
- Willingness to travel/overnight stays
For more information, please contact JULABO UK Ltd.
Service Engineer UK in Stamford employer: JULABO GmbH
At JULABO, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters professional growth and development. Our Service Engineers enjoy a blend of office and field-based work, with opportunities for hands-on training and support in various industries, all while being part of a collaborative team that values innovation and customer satisfaction. With a commitment to employee well-being and a culture that encourages continuous learning, JULABO is the ideal place for those seeking a rewarding career in a supportive and forward-thinking company.
StudySmarter Expert Advice🤫
We think this is how you could land Service Engineer UK in Stamford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to service engineering. Think about your past experiences and how they relate to the role at JULABO. We want to hear how you’ve tackled challenges and supported clients in the past!
✨Tip Number 3
Show off your skills! If you have experience with PLC programming or temperature control systems, be ready to discuss specific projects or tasks you've handled. This is your chance to shine and demonstrate your technical know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the JULABO team and contributing to our mission of providing top-notch support.
We think you need these skills to ace Service Engineer UK in Stamford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with electro-mechanical systems and any relevant qualifications. We want to see how your background fits with the role, so don’t be shy about showcasing your skills in maintenance and support!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Service Engineer position at JULABO. Mention specific experiences that relate to installation, training, and customer support – we love a good story!
Show Off Your Communication Skills:Since this role involves a lot of interaction with clients, make sure your application reflects your great communication skills. Whether it’s through your writing style or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at JULABO GmbH
✨Know Your Tech
Make sure you brush up on your knowledge of electro-mechanical systems and temperature control. Be ready to discuss your experience with PLC programming and industrial communication protocols like Modbus and Ethernet/IP. This will show that you’re not just familiar with the tech, but that you can also apply it in real-world scenarios.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, practice how you communicate technical information clearly and effectively. Think about examples from your past where you’ve successfully trained users or resolved issues over the phone or email. This will demonstrate your interpersonal skills and ability to support clients.
✨Flexibility is Key
Be prepared to discuss your willingness to travel and adapt to different working environments. Share experiences where you’ve had to be flexible, whether it was working on-site or managing unexpected challenges during installations. This will highlight your adaptability, which is crucial for this role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, specific projects you might work on, or how JULABO supports its engineers in their development. It shows your genuine interest in the role and helps you assess if it’s the right fit for you.
