Juicebox is hiring for a senior Customer Success leader to own a portfolio of enterprise customers from onboarding through renewal and expansion. You will drive adoption of AI-native workflows and guide change management to help customers reach value quickly.
You will manage complex stakeholder relationships, lead commercial conversations, and identify expansion opportunities across product offerings. This role reports to a VP of CS and sits at the intersection of commercial ownership and AI
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AI-Powered Enterprise CS Leader (Renewals & Growth) employer: Juicebox
Juicebox is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a Product Specialist, you'll be at the forefront of customer support in a fast-growing AI SaaS company, with opportunities for professional growth alongside a supportive team. Enjoy top-of-market compensation, comprehensive healthcare, and unique perks like daily meals and wellness stipends, all while contributing to a mission-driven company that values your input and success.
