At a Glance
- Tasks: Solve complex IT challenges and deliver innovative communication solutions.
- Company: Join a growing tech solutions provider with a stellar reputation.
- Benefits: Competitive salary, hybrid work, training, and career progression.
- Other info: Supportive team environment with regular social events and free parking.
- Why this job: Make a real impact while working with cutting-edge technologies.
- Qualifications: Experience in IT and communications with strong technical skills.
The predicted salary is between 38250 - 46750 £ per year.
Senior IT & Unified Communications Engineer
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Bath / Hybrid Working
45,000 - 52,000 DOEAre you an experienced IT and communications professional looking for a role where you can take ownership, solve complex technical challenges, and make a real impact?Our client is a well-established and growing technology solutions provider with a strong reputation for delivering innovative IT, unified communications, and collaboration solutions to businesses across the UK.
Due to continued growth, they are seeking a Senior IT & Unified Communications Engineer to join their high-performing technical team.
The Opportunity This is an exciting opportunity for a hands-on technical specialist who enjoys a varied role combining advanced support, project delivery, customer engagement, and technical leadership.
Working with a broad range of technologies, you will provide second and third-line support, lead installations, troubleshoot complex issues, and play a key role in delivering business-critical communication and collaboration solutions.
Key Responsibilities Provide high-quality 2nd and 3rd line technical support, taking ownership of complex incidents through to resolution.
Install, configure, maintain and support IT, unified communications and collaboration solutions.
Support Microsoft 365 environments, Microsoft Teams Phone, Teams Rooms and Windows-based infrastructures.
Deliver onsite customer projects including telephony systems, networking equipment, meeting room technology, displays and AV solutions.
Configure, test and commission solutions before customer handover.
Manage customer expectations and ensure service levels are consistently achieved.
Produce accurate technical documentation and implementation records.
Collaborate with project teams, suppliers and stakeholders to ensure successful project delivery.
Mentor and support junior engineers while sharing technical expertise across the team.
About You We're looking for an experienced engineer with a strong technical background and a customer-first mindset.
Essential Skills & Experience Significant experience in a senior IT, communications or technical engineering role.
Strong expertise in Microsoft 365, Windows environments and business IT infrastructure.
Solid networking knowledge, including TCP/IP, switching, routing, firewalls and troubleshooting.
Experience supporting or deploying business telephony, unified communications or Microsoft Teams solutions.
Proven ability to diagnose and resolve complex technical problems independently.
Excellent communication and customer service skills.
Full UK driving licence and access to a suitable vehicle.
Desirable Skills Microsoft Teams Phone, Direct Routing or Teams Rooms experience.
Audio Codes SBC or similar Session Border Controller experience.
Knowledge of Zoom, 8x8, Go To Connect, 3CX, SIP services and telephony platforms.
Meeting room AV and video conferencing technologies.
Relevant Microsoft, networking, telephony or vendor certifications.
Benefits Competitive salary of 45,000-52,000 DOE.
Hybrid working arrangement.
Ongoing training and professional development opportunities.
Clear career progression within a growing organisation.
Pension scheme and wellbeing programme.
Death in service benefit.
Regular social events and free parking.
The opportunity to work with leading communications and collaboration technologies in a supportive and ambitious team environment. xsabvtc
Interested?If you're an experienced engineer who thrives on solving complex technical challenges and delivering exceptional customer service, we'd love to hear from you. INDS
Senior IT & Unified Communications Engineer in Weston employer: Juice Recruitment
Join a dynamic and ambitious property-led organisation in Lincoln, where as a Construction Project Manager, you will enjoy a competitive salary and an attractive bonus structure that rewards your hard work. The company fosters a collaborative work culture, offering clear pathways for career progression and opportunities to manage diverse projects from inception to completion, all while enjoying benefits like free on-site parking and employee referral bonuses.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT & Unified Communications Engineer in Weston
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Juice Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Juice Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Juice Recruitment!
✨Direct Apply to Juice Recruitment
Let's not forget to apply directly through the Juice Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT & Unified Communications Engineer in Weston
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Juice Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Juice Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Juice Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
