At a Glance
- Tasks: Support CCTV and alarm customers with queries and technical issues.
- Company: Join a supportive team in a dynamic customer service environment.
- Benefits: Earn £12.71 per hour, with training, pension, and healthcare plan.
- Other info: Part-time role with day shifts on Monday and Friday.
- Why this job: Flexible hours and a chance to develop your skills while helping others.
- Qualifications: Strong communication, organisational skills, and Microsoft Office proficiency.
The predicted salary is between 12 - 13 € per hour.
This is a varied role supporting CCTV and alarm customers across the UK, combining customer service, administration, and system coordination within a busy and supportive environment.
Set working hours: 2 days on Monday and Friday, 09:00 – 15:00. You must be able to pass security vetting, provide 5 years of employment history and references, and explain any gaps in employment.
Day to Day:
- Answer inbound calls and respond to customer emails
- Support customers with queries and basic technical issues
- Complete reports and general administration tasks
- Assist with CCTV and alarm system coordination
We would love to see:
- Strong communication and organisational skills
- Good attention to detail
- A calm and professional approach
- Confident using Microsoft Office
And for you:
- £12.71 per hour day shifts / £13.49 per hour night shifts
- Company‑funded training and development
- Pension, healthcare plan
Flexible Customer Service employer: JUICE RECRUITMENT
Join our dynamic team as a Flexible Customer Service Coordinator, where you will thrive in a supportive environment dedicated to customer satisfaction. We offer competitive pay, company-funded training, and a comprehensive healthcare plan, ensuring that you have the resources to grow both personally and professionally. With flexible working hours and a focus on employee well-being, we are committed to creating a workplace that values your contributions and fosters your development.
StudySmarter Expert Advice🤫
We think this is how you could land Flexible Customer Service
✨Tip Number 1
Make sure you know the ins and outs of customer service! Brush up on your communication skills and be ready to showcase how you can handle queries and technical issues. We want to see that you can keep a calm head under pressure.
✨Tip Number 2
Get familiar with Microsoft Office if you haven't already. Being confident in using these tools will help you stand out, especially when it comes to completing reports and admin tasks. We love seeing candidates who are tech-savvy!
✨Tip Number 3
Prepare for those tricky questions about your employment history. Be honest and clear about any gaps, and have your references ready to go. We appreciate transparency and want to know you're reliable!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals to join our supportive team, so show us what you've got!
We think you need these skills to ace Flexible Customer Service
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Flexible Customer Service role. Highlight your relevant experience in customer service and any skills that match the job description, like communication and organisation.
Show Off Your Skills:Don’t be shy about showcasing your strong communication and organisational skills. Use specific examples from your past experiences to demonstrate how you’ve successfully handled customer queries or administrative tasks.
Be Honest About Your History:Since we need to pass security vetting, be upfront about your employment history. If there are any gaps, explain them clearly in your application. Honesty goes a long way with us!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at JUICE RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Customer Service Coordinator, especially around CCTV and alarm systems. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you've effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Be Ready for Technical Questions
Brush up on basic technical knowledge related to CCTV and alarm systems. Even if you’re not an expert, showing that you’re willing to learn and have a basic understanding can impress the interviewers. They’ll appreciate your proactive approach!
✨Prepare Your Employment History
As you'll need to provide a detailed employment history, gather all necessary documents and be ready to explain any gaps. Being transparent about your background will build trust with the interviewers and demonstrate your reliability.
