At a Glance
- Tasks: Support a busy team by managing customer queries and ensuring smooth communications.
- Company: Join a well-reputed employer with a supportive team environment.
- Benefits: Enjoy 25 days holiday, bonuses, and a 6% employer contribution.
- Other info: Full training provided with opportunities for recognition and growth.
- Why this job: Perfect for detail-oriented individuals who thrive in a fast-paced setting.
- Qualifications: 1 year office experience and a positive customer service attitude.
The predicted salary is between 24000 - 30000 £ per year.
Are you organised with a keen eye for detail? Do you enjoy providing great customer service? We are recruiting a dedicated Administrator to work within a busy and established team of 10. This role centres around business-to-business communications, working with a ticketed helpdesk set up to ensure customer queries are dealt with smoothly. This role comes with full training in the role and a supportive team environment. Hours of work – 10 am – 6 pm.
Day to Day
- Liaising with business-to-business customers, following initial sale of product
- Responding to queries over delivery times / days, clarifying information, providing photographic images, additional detail etc.
- Meeting daily / weekly response times, working to set Service Level Agreements, entering all information and data correctly into the CRM
- Ensuring compliance and adhering to relevant policies / regulations
- Using MS Word or Excel daily
We would love to see
- An ability to work in a busy and fast paced environment – ideally with a background of 1 year in an office
- Strong accuracy and attention to detail
- Positive approach to customer service, ability to work to deadlines
- Proactive approach
And for you
- 6% employer contribution
- Vouchers / bonuses
- Recognition awards
- 25 days holiday
- Super role in well reputed employer.
Administrator in Corsham employer: JUICE RECRUITMENT
Join a well-reputed employer that values organisation and attention to detail, offering a supportive team environment for Administrators. With full training provided, you will thrive in a busy atmosphere while enjoying benefits such as a 6% employer contribution, recognition awards, and 25 days of holiday. This role not only promises meaningful work but also opportunities for personal growth within a dynamic business-to-business setting.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Corsham
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or team dynamics. It shows you're engaged and gives you a better idea of what to expect.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Administrator in Corsham
Some tips for your application 🫡
Show Off Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We love candidates who can juggle multiple tasks and keep everything running smoothly, just like we do in our busy team!
Customer Service is Key:Since this role revolves around providing great customer service, share any relevant experiences you have. We want to see how you’ve handled queries and ensured customer satisfaction in the past.
Attention to Detail Matters:We’re all about accuracy here at StudySmarter. When filling out your application, double-check for any typos or errors. Show us that you can pay attention to the little things, just like you would in the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JUICE RECRUITMENT
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator inside out. Familiarise yourself with business-to-business communications and the importance of customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since the job requires a keen eye for detail and the ability to work in a busy environment, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you maintained accuracy and met deadlines, as this will resonate well with the interviewers.
✨Brush Up on Your Tech Skills
As you'll be using MS Word and Excel daily, it’s a good idea to refresh your skills in these applications. Be ready to discuss how you've used them in previous roles, especially in relation to data entry and CRM systems. This will demonstrate your readiness to hit the ground running.
✨Prepare for Customer Service Scenarios
Think about common customer queries and how you would handle them. Prepare to discuss your approach to providing excellent customer service, especially in a fast-paced environment. This will show that you have a proactive attitude and are ready to contribute positively to the team.
