At a Glance
- Tasks: Manage customer enquiries, convert leads, and support business growth in a friendly team.
- Company: Growing retailer with a supportive culture based near Bedminster.
- Benefits: 23 days holiday, company bonuses, quarterly events, and free parking.
- Other info: Full-time, permanent role with excellent career development opportunities.
- Why this job: Join a thriving business and make a real impact on customer satisfaction.
- Qualifications: Experience in customer service or sales, strong communication skills, and IT proficiency.
The predicted salary is between 24000 - 30000 € per year.
Juice Recruitment is delighted to be partnering with a growing retailer in their search for a motivated Customer Service and Sales Executive to join their expanding team. This is a fantastic opportunity for a driven and customer-focused individual to play a key role in managing enquiries, converting leads, and supporting business growth. You’ll be joining a friendly and supportive team within a thriving business based near Bedminster.
DAY TO DAY
- Handle incoming customer enquiries and respond promptly via phone and email
- Manage quotations and process sales orders accurately and efficiently
- Maintain and update customer information within the CRM system
- Build and develop strong, long-term customer relationships
- Advise customers on suitable products and support them through the buying process
- Liaise with internal teams to ensure smooth delivery and order fulfilment
- Identify opportunities to upsell and support wider sales growth
WE WOULD LOVE TO SEE
- Previous experience in customer service, sales, or account management
- A confident communicator with strong telephone and written skills
- Highly organised with the ability to manage workload and meet deadlines
- A proactive and self-motivated individual who thrives in a busy environment
- Strong IT skills including Microsoft Office (Word, Excel, Outlook)
- A full UK driving licence (desirable)
AND FOR YOU
- Full-time, permanent position
- 23 days holiday plus bank holidays
- Company bonus scheme and performance incentives
- Quarterly team events
- Company pension scheme
- Free on-site parking and cycle to work scheme
Customer Service Representative in Bristol employer: JUICE RECRUITMENT
Join a dynamic and supportive team at a thriving retailer near Bedminster, where your role as a Customer Service Representative will be pivotal in driving business growth. Enjoy a range of benefits including a competitive salary, generous holiday allowance, and opportunities for professional development, all within a friendly work culture that values collaboration and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative in Bristol
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling enquiries and building relationships, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you've managed multiple tasks or deadlines effectively. This will demonstrate that you can thrive in a busy environment, just like they need.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Customer Service Representative in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and sales experience. We want to see how you've handled enquiries and built relationships in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for customer service and how you can contribute to our growth.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your strong telephone and written skills. Keep it clear, concise, and friendly – just like how we interact with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at JUICE RECRUITMENT
✨Know the Company Inside Out
Before your interview, take some time to research the retailer you're applying to. Understand their products, values, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face, such as handling complaints or upselling products. Prepare specific examples from your past experience that demonstrate your problem-solving skills and ability to build relationships with customers.
✨Show Off Your Communication Skills
As a Customer Service Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking on the phone and in person.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the team’s success.
