Sales & Commercial Coordinator - B2B in Bath

Do you love beautiful products, have an eye for detail and thrive on keeping things organised?

Are you looking for a varied role where you can combine your commercial instincts, relationship-building skills and passion for design within an ambitious, growing creative business?

We're working with an exciting, design-led brand with an established international presence and an impressive portfolio of retail partners. Known for its distinctive aesthetic, considered collections and creative approach to product design, the business is continuing to grow across the UK, Europe and North America.

As the business enters its next stage of international growth, they're looking for a highly organised, proactive and commercially minded Wholesale Sales & Commercial Coordinator to become an integral part of their close-knit team.

Working closely with the Director of Sales & Marketing, you'll be at the heart of the wholesale function, ensuring customers, sales agents and internal teams have everything they need to make things happen. From coordinating international trade shows and supporting new product launches to managing customer data, sales materials and B2B communications, no two days will look quite the same.

DAY TO DAY

• Providing invaluable day-to-day support to the sales function, helping ensure the smooth running of the UK and international wholesale operation.
• Acting as a key point of contact for wholesale customers and international sales agents, making sure they have the product information, imagery, samples and resources they need to sell with confidence.
• Coordinating new customer and agent onboarding, from account set-up and documentation through to samples, catalogues, price lists and system access.
• Preparing and maintaining sales materials, including price lists, order forms, product information, customer presentations and range review documents.
• Supporting new product launches, ensuring everything is ready and in place for customers and agents to bring new collections to market.
• Playing a key role in the organisation of an international trade show calendar, coordinating everything from exhibitor documentation and samples to logistics, deadlines and post-show follow-up.
• Taking ownership of the CRM, ensuring customer and prospect information is accurate, organised and consistently maintained, while making sure new leads are captured and followed up.
• Supporting sales reporting and analysis, helping to track performance, new accounts, reorders and agent activity using Excel and Google Sheets.
• Coordinating regular B2B email communications, building and scheduling campaigns across platforms such as HubSpot and Faire to support new launches, seasonal opportunities and key sales moments.

WHAT WE'D LOVE TO SEE

• Ideally 2+ years' experience in a sales administration, sales coordination, wholesale support or account administration role.
• Have experience within a product-led wholesale business.
• Exceptionally organised, with a meticulous eye for detail and the ability to keep multiple projects, priorities and deadlines on track.
• A confident and engaging communicator who enjoys building relationships and working with a variety of people across different markets.
• Someone proactive and solutions-focused, who takes ownership, uses their initiative and sees things through rather than waiting to be asked.
• Confident working with data, numbers and spreadsheets, with strong Excel and/or Google Sheets skills.
• Comfortable using CRM systems and digital platforms, with the ability to pick up new systems and processes quickly.
• A positive, hands-on team player who thrives in a small, collaborative and fast-moving environment.
• An interest in design, interiors, homeware, gifting or lifestyle brands would be a real plus.
• Happy to travel occasionally, including internationally, to support and attend trade shows.

FOR YOU

• A full-time, Monday to Friday position.
• Hybrid working, with a minimum of two days per week at the Bath office.
• 25 days holiday plus Bank Holiday's, increasing with length of service.
• The opportunity to join an ambitious, internationally growing creative business.
• A varied and genuinely involved role, giving you exposure to multiple areas of the wholesale and commercial operation.
• The chance to work closely with senior leadership and play a meaningful part in supporting the next stage of business growth.
• Opportunities to travel and experience international trade shows.
• A collaborative, creative working environment where your contribution will be valued and you'll have the opportunity to make the role your own.

INDS