At a Glance
- Tasks: Provide technical support and assist with IT installations while learning from experienced engineers.
- Company: Fast-growing Unified Communications and Collaboration solutions provider with a supportive culture.
- Benefits: Competitive salary, free training, clear career progression, and wellbeing programme.
- Other info: Join a forward-thinking team with regular social events and opportunities for growth.
- Why this job: Kickstart your IT career and gain hands-on experience in a dynamic environment.
- Qualifications: Enthusiasm for IT, basic networking knowledge, and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Are you looking to build your career within IT and gain hands-on experience across modern business technology solutions?
This is an exciting opportunity to join a fast-growing and innovative
Unified Communications and Collaboration solutions provider , supporting businesses across the UK and internationally.
With a growing team of experienced engineers and technology specialists, this role offers an excellent opportunity for someone at the beginning of their IT career to develop their skills, gain exposure to a wide range of technologies and work alongside experienced professionals.
You will receive structured support, mentoring and training while gaining practical experience across Microsoft 365, networking, unified communications, Teams Rooms, AV solutions and customer support.
If you are passionate about technology, enjoy solving problems and want to build a long-term career within IT, this could be the perfect next step.
The day to day
As a Junior IT Engineer, you will provide technical support to customers while developing your knowledge across a range of IT and communication technologies.
Working alongside experienced engineers, you will support the delivery, installation and maintenance of technology solutions, ensuring customers receive a high-quality and professional service.
This is a varied role combining technical support, customer interaction, project involvement and hands-on engineering.
- Provide first and second-line technical support to internal and external customers.
- Assist with the installation, configuration and maintenance of IT and communication solutions.
- Support Microsoft 365 environments, Windows devices, Teams Phone, Teams Rooms and related technologies.
- Assist with onsite installations including meeting room technology, displays, networking equipment and structured cabling.
- Prepare, configure and test equipment prior to customer deployment.
- Respond to support requests within agreed service levels.
- Troubleshoot technical issues and elevate more complex problems to senior engineers where required.
- Maintain accurate technical documentation and records.
- Support customer projects alongside experienced engineers.
- Continue developing technical knowledge through training, certifications and hands-on experience.
- Deliver a professional, friendly and customer-focused service at all times.
- Follow company quality, health & safety and information security procedures.
- Travel to customer sites across the UK when required, including occasional overnight stays.
- What you'll bring
- Genuine interest and enthusiasm for IT and technology.
- Good understanding of Windows operating systems and Microsoft 365.
- Basic understanding of computer networking.
- Strong communication and customer service skills.
- Good problem-solving ability with a willingness to learn.
- Ability to work collaboratively as part of a team.
- Full UK driving licence.
Desirable
- Previous experience within IT support, service desk or engineering environment.
- Experience supporting Microsoft Teams, Teams Rooms or business telephony solutions.
- Basic understanding of networking equipment including switches and firewalls.
- Experience with hardware installations or structured cabling.
- Microsoft or technology-related certifications.
- IT qualification, apprenticeship or relevant training.
- In Return
- Competitive salary package.
- Full equipment required to perform at your best.
- Free training and development opportunities.
- Clear career progression opportunities.
- Pension scheme.
- Wellbeing programme.
- Death in service benefit.
- Regular social events.
- Free parking.
This is a fantastic opportunity for someone looking to take their first steps into a career in IT, joining a supportive and forward-thinking technology business where you can develop, learn and make a real impact.
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Junior IT Engineer in Bath employer: JUICE RECRUITMENT
As a Global Brand Growth Manager at a leading international food business, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits such as pension matching, free products, and opportunities for international travel, this role not only offers a chance to enhance your career but also to make a meaningful impact on brand performance across diverse markets. Join us to be part of a team that prioritises employee growth and fosters a proactive approach to brand marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Engineer in Bath
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what JUICE RECRUITMENT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges JUICE RECRUITMENT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at JUICE RECRUITMENT!
✨Direct Apply to JUICE RECRUITMENT
Let's not forget to apply directly through the JUICE RECRUITMENT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior IT Engineer in Bath
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at JUICE RECRUITMENT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at JUICE RECRUITMENT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at JUICE RECRUITMENT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
