At a Glance
- Tasks: Lead front of house teams to create unforgettable guest experiences in a luxury hotel.
- Company: Independent, award-winning boutique hotel in the heart of Bath.
- Benefits: Competitive salary and genuine opportunities for career growth.
- Other info: Supportive environment with flexible shifts and a chance to influence business direction.
- Why this job: Join an exciting period of expansion and shape the future of hospitality.
- Qualifications: Experience in a leadership role within quality hotels and a passion for guest service.
The predicted salary is between 28066 - 30000 £ per year.
Could you be the person who leads by example and creates unforgettable guest experiences?
Do you thrive in a hands on hospitality role where no two days are the same?
Juice Recruitment is delighted to be partnering with an independent, luxury hotel in central Bath, to recruit an exceptional
Duty Manager to lead their front of house teams. Located in the heart of Bath, this award winning hotel is entering an exciting new chapter, with a major expansion underway.
This is a fantastic opportunity to join a business with ambitious plans and play a key role in shaping the future of the business.
DAY TO DAY
As Duty Manager, you'll be a visible leader, working alongside the reception, housekeeping, and future restaurant teams to ensure every guest enjoys an outstanding experience from arrival through to departure.
You'll be responsible for
- Leading the hotel operation during your shift.
- Supporting and supervising reception, restaurant and housekeeping teams.
- Working on reception and assisting with food and beverage service when required.
- Delivering exceptional customer service and leading by example.
- Handling guest queries and resolving issues with professionalism and care.
- Maintaining the highest presentation standards throughout the hotel.
- Coordinating communication across departments to ensure smooth daily operations.
- Coaching, motivating and developing team members.
- Assisting with the training and onboarding of new colleagues.
- Ensuring health, safety and operational procedures are consistently followed.
- WHAT WE'D LOVE TO SEE
- Previous experience as a Duty Manager, Supervisor or similar leadership role within a quality hotel.
- A genuine passion for boutique hospitality and delivering exceptional guest experiences.
- A confident, hands on leader who enjoys supporting and developing others.
- Excellent organisational skills with the ability to remain calm under pressure.
- Outstanding communication and problem solving abilities.
- A positive, professional and guest focused approach.
- Flexibility to work a variety of shifts, including weekends and bank holidays.
Typical shifts currently include
- FOR YOU
- Competitive salary.
- The opportunity to join one of Bath's highest rated independent boutique hotels.
- Be part of an exciting period of growth and expansion.
- Work closely with the owner and senior leadership team.
- Genuine opportunities to influence the future direction of the business.
- A supportive, passionate and ambitious working environment.
- The chance to build your career within an exceptional independent hospitality business.
If you're passionate about delivering memorable guest experiences and enjoy leading from the front, we'd love to hear from you.
Apply today through Juice Recruitment to find out more about this exciting opportunity.
Duty Manager in Bath employer: JUICE RECRUITMENT
As a Global Brand Growth Manager at a leading international food business, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits such as pension matching, free products, and opportunities for international travel, this role not only offers a chance to enhance your career but also to make a meaningful impact on brand performance across diverse markets. Join us to be part of a team that prioritises employee growth and fosters a proactive approach to brand marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Bath
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like JUICE RECRUITMENT. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to JUICE RECRUITMENT
Don't be shy about reaching out to JUICE RECRUITMENT directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Bath
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about JUICE RECRUITMENT and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at JUICE RECRUITMENT
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
