At a Glance
- Tasks: Manage key client accounts and ensure exceptional service delivery.
- Company: Fast-growing media agency with a creative and collaborative culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity to shape the agency's growth and work with diverse teams.
- Why this job: Join a passionate team and make a real impact on client relationships and project success.
- Qualifications: Experience in client services or account management with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Juice Recruitment is delighted to be partnering with a creative, fast growing media agency in the search for a Client Services Manager to join their ambitious and collaborative team.
This is an exciting opportunity for an experienced client services or account management professional who enjoys building long term relationships, delivering exceptional client experiences and ensuring projects are delivered seamlessly from brief through to completion.
Working closely with senior leadership, you'll play a pivotal role in managing key client accounts, overseeing project delivery, identifying commercial opportunities and helping shape the continued growth of the agency.
The day to day
As Client Services Manager, you'll be responsible for ensuring clients receive an exceptional level of service whilst coordinating internal teams to deliver projects on time, within scope and to the highest possible standard.
You'll become a trusted partner to clients, proactively managing relationships, identifying opportunities for account growth and ensuring clear communication throughout every stage of the client journey.
- Client Services & Relationship Management
- Act as the primary day-to-day contact for a portfolio of key client accounts.
- Build strong, long lasting relationships with clients through proactive communication and exceptional service.
- Organise and lead client meetings, providing updates, recommendations and strategic guidance.
- Ensure clients remain informed throughout projects, managing expectations and resolving issues effectively.
- Identify opportunities to strengthen relationships and grow existing accounts.
- Project & Workflow Management
- Manage the flow of projects across the agency, ensuring deadlines and quality standards are consistently achieved.
- Take detailed client briefs and translate requirements into clear internal project briefs.
- Coordinate work across creative, media and marketing teams.
- Monitor project progress, proactively managing risks and resolving delivery challenges.
- Act as an escalation point for client queries and project issues.
- Account Growth & Commercial Development
- Work alongside senior leadership to develop and oversee client strategies.
- Monitor campaign performance and identify opportunities for optimisation.
- Recognise opportunities to increase account value through additional services and strategic recommendations.
- Support business growth by identifying target sectors and contributing to new business initiatives.
- Monitor competitor activity and market developments to support commercial decision-making.
- Forecasting & Commercial Management
- Assist with forecasting and resource planning.
- Monitor project budgets and support accurate billing and invoicing.
- Contribute to pipeline reporting and commercial planning.
Client Services Manager in Bath employer: JUICE RECRUITMENT
As a Global Brand Growth Manager at a leading international food business, you will thrive in a dynamic work culture that values innovation and collaboration. With competitive benefits such as pension matching, free products, and opportunities for international travel, this role not only offers a chance to enhance your career but also to make a meaningful impact on brand performance across diverse markets. Join us to be part of a team that prioritises employee growth and fosters a proactive approach to brand marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Manager in Bath
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for JUICE RECRUITMENT and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like JUICE RECRUITMENT are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with JUICE RECRUITMENT on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at JUICE RECRUITMENT. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Client Services Manager in Bath
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit JUICE RECRUITMENT. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of JUICE RECRUITMENT:Show us that you’ve done your homework! In your application, briefly mention what you admire about JUICE RECRUITMENT’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at JUICE RECRUITMENT
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at JUICE RECRUITMENT will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At JUICE RECRUITMENT, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
