At a Glance
- Tasks: Welcome customers, manage job cards, and provide updates throughout their vehicle's journey.
- Company: A thriving, family-run automotive business in Bristol with a friendly team.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Fast-paced environment with a focus on exceptional service and teamwork.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Enthusiastic, personable, and great at building relationships.
The predicted salary is between 24000 - 28000 £ per year.
Juice Recruitment is delighted to be supporting a thriving, family run automotive business in Bristol, with the appointment of a Service Advisor to join their friendly and close knit team. Our client specialises in the servicing, maintenance and repair of motorhomes, caravans and campervans, delivering exceptional customer service and high quality workmanship. This is an exciting opportunity for an enthusiastic and personable individual who enjoys building relationships with customers and thrives in a varied, fast paced environment. Working as the first point of contact, you will play a key role in ensuring every customer receives an exceptional service throughout their vehicle's journey.
DAY TO DAY:
- Welcoming customers and carrying out vehicle check ins upon arrival.
- Creating and managing job cards using the internal CRM system.
- Understanding customer requirements and communicating these effectively to the workshop team.
- Providing regular updates to customers via telephone, email and face to face.
- Preparing estimates, invoices and processing payments.
- Explaining completed work and any additional recommendations to customers.
- Ordering parts and supporting stock management where required.
- Maintaining accurate customer records and updating internal systems.
Service Advisor employer: Juice Recruitment Ltd
Join a thriving, family-run automotive business in Bristol that prides itself on exceptional customer service and high-quality workmanship. With a friendly and close-knit team, this role as a Service Advisor offers a dynamic work environment where you can build meaningful relationships with customers while enjoying opportunities for personal and professional growth. The company values its employees, providing a supportive culture that encourages collaboration and development, making it an excellent place to advance your career in the automotive industry.
