At a Glance
- Tasks: Deliver exceptional customer experiences and manage enquiries across various platforms.
- Company: Join a fast-growing, premium service-led organisation with a stellar reputation.
- Benefits: Fully remote role with competitive salary and opportunities for professional growth.
- Other info: Dynamic environment with a focus on building relationships and customer satisfaction.
- Why this job: Make a genuine difference in customer service while shaping the future of operations.
- Qualifications: Strong communication skills and a passion for problem-solving.
The predicted salary is between 25000 - 28000 £ per year.
Are you passionate about delivering exceptional customer experiences?
Do you thrive in a fast-paced, people-focused role where no two days are the same?
Juice Recruitment is delighted to be partnering with an exciting, fast-growing business to recruit a Senior Customer Service Executive.
This is a fantastic opportunity to join a premium, service-led organisation that has built an outstanding reputation for delivering exceptional experiences to its customers.
As the business continues to grow, we're looking for an organised, proactive and customer-focused professional who loves solving problems, building relationships and making a genuine difference.
This fully remote role offers the chance to take ownership of a key function within the business, working closely with senior leadership while helping shape the future of customer service and booking operations.
DAY TO DAY You'll be the trusted point of contact for customers, ensuring every interaction is warm, professional and handled with care.
Your responsibilities will include: Managing customer enquiries via email, phone and Whats App.
Supporting customers with booking queries, payments, refunds and general account enquiries.
Resolving complaints and sensitive situations with empathy, confidence and sound judgement.
Coordinating booking operations to ensure a seamless cust...
Senior Customer Service Executive employer: Juice Recruitment Ltd
Juice Recruitment is an exceptional employer that prioritises employee growth and development within a dynamic, fully remote work environment. With a strong focus on delivering outstanding customer experiences, the company fosters a collaborative culture where your contributions directly impact the future of customer service. Join a fast-growing organisation that values proactive problem solvers and offers the opportunity to work closely with senior leadership while enjoying the flexibility of remote work.
