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For Companies At a Glance
- Tasks: Provide 2nd line desktop support and troubleshoot technical issues.
- Company: Join a fantastic organisation known for its supportive Infrastructure Team.
- Benefits: Enjoy a hybrid working environment with flexible hours and potential for extension.
- Why this job: Be part of essential IT upgrades and make a real impact in a collaborative setting.
- Qualifications: Experience with Windows 10/11, Active Directory, and strong troubleshooting skills required.
- Other info: Full UK driving licence and own vehicle essential; travel across England and North Wales may be needed.
The predicted salary is between 30000 - 40000 £ per year.
Juice Recruitment is proud to be working with a fantastic organisation as they look to recruit an Enterprise Desktop Support Engineer / Analyst for an exciting short-term project. This is a brilliant opportunity to join a supportive Infrastructure Team and play a key role in delivering essential IT upgrades and desktop support across a hybrid working environment.
The Role:
- Provide 2nd line desktop support and technical troubleshooting
- Build, configure, and upgrade Windows-based systems (Windows 10/11)
- Support the deployment of operating systems both in person and remotely
- Assist with endpoint imaging and infrastructure rollouts
- Collaborate with internal teams to ensure successful delivery of infrastructure projects
- Occasionally travel to service sites across England and North Wales
What We’re Looking For:
- Experience with Windows 10/11, Active Directory, Group Policy
- Knowledge of endpoint deployment tools (ideally ManageEngine Endpoint Central)
- Comfortable with both remote and on-site support
- Full UK driving licence and own vehicle required (essential)
- Strong troubleshooting, communication, and team collaboration skills
Job Details:
- Start date: ASAP
- Duration: 3 months, with potential to extend
- Hours: 37.5 per week (core hours 10am-3pm)
- Working pattern: Hybrid - 2 days per week in the Bristol (Emersons Green) office
- Salary: £30,000 - £40,000 per annum, depending on experience
If you’re an experienced Desktop Support Engineer looking for your next challenge and are happy to travel as needed, we’d love to hear from you! Apply today or contact Juice Recruitment for more details.
Contact Detail:
Juice Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Engineer
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as ManageEngine Endpoint Central. Having hands-on experience or knowledge about these tools can set you apart during discussions.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for Windows 10/11 issues. Be prepared to discuss common problems and solutions during any interviews or conversations with the hiring team.
✨Tip Number 3
Since the role involves both remote and on-site support, be ready to share examples of how you've successfully managed support in both environments. This will demonstrate your versatility and adaptability.
✨Tip Number 4
Highlight your communication and collaboration skills, as these are crucial for working within a team. Think of specific instances where you've effectively worked with others to solve IT issues.
We think you need these skills to ace Desktop Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Windows 10/11, Active Directory, and any endpoint deployment tools you've used. Use specific examples to demonstrate your troubleshooting skills and technical expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience in providing desktop support and how you can contribute to their infrastructure projects. Be sure to address the hybrid working environment and your flexibility.
Highlight Relevant Skills: Clearly outline your skills related to desktop support, such as technical troubleshooting, communication, and collaboration. Mention your ability to work both remotely and on-site, as well as your driving licence and vehicle availability.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a technical role.
How to prepare for a job interview at Juice Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows 10/11, Active Directory, and Group Policy. You might be asked to solve a technical problem on the spot, so brush up on your troubleshooting skills and be ready to demonstrate your knowledge.
✨Highlight Your Experience with Endpoint Deployment Tools
If you have experience with tools like ManageEngine Endpoint Central, make sure to mention it. Discuss any relevant projects where you successfully deployed operating systems or managed endpoint imaging, as this will show your practical knowledge.
✨Emphasise Communication and Teamwork
Since the role involves collaboration with internal teams, be ready to share examples of how you've worked effectively in a team setting. Highlight your communication skills and how they helped resolve issues or improve processes.
✨Prepare for Questions About Travel Flexibility
As the job requires occasional travel across England and North Wales, be prepared to discuss your availability and willingness to travel. Having a full UK driving licence and your own vehicle is essential, so ensure you're clear about your logistics.
