Case Manager - Customer Services Mortgages

Case Manager - Customer Services Mortgages

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Juice Recruitment Ltd

At a Glance

  • Tasks: Manage mortgage applications and ensure a smooth client experience from start to finish.
  • Company: Join a well-established financial services business with a supportive team culture.
  • Benefits: Remote work, professional development, and a focus on client service.
  • Other info: Opportunity for career growth in a dynamic and professional environment.
  • Why this job: Make a real impact by building strong relationships and ensuring seamless application processes.
  • Qualifications: Experience as a Mortgage Administrator or IFA Administrator is essential.

The predicted salary is between 30000 - 40000 Β£ per year.

Are you an experienced Mortgage Administrator or IFA Administrator looking for a role where you can take ownership of cases and make a real impact?

Do you enjoy building strong relationships with clients, advisers, and lenders while ensuring applications progress smoothly from start to finish?

Juice Recruitment is delighted to be supporting a well-established and growing financial services business in the search for a Case Manager.

This is an excellent opportunity for an experienced Mortgage Administrator or IFA Administrator to join a professional and supportive team where client service is at the heart of everything they do.

Working remotely, you'll play a key role in managing mortgage applications from submission through to completion, ensuring clients receive a seamless experience while supporting advisers and maintaining strong relationships with lenders and third-party partners.

DAY TO DAY Managing mortgage applications from submission through to completion.

Acting as the main point of contact for clients throughout the application journey.

Liaising with lenders and providers to obtain updates and progress cases efficiently.

Requesting and managing outstanding documentation from clients.

Proactively identifying and resolving issues that could impact application timescales.

Reviewing mortgage offers and ensuring all informa...

Case Manager - Customer Services Mortgages employer: Juice Recruitment Ltd

Join a dynamic and supportive team where your expertise as a Case Manager will truly shine. With a strong focus on client service, this well-established financial services business offers a remote working environment that fosters professional growth and collaboration. Enjoy the benefits of a flexible work culture, opportunities for career advancement, and the chance to make a meaningful impact in the lives of clients and advisers alike.

Juice Recruitment Ltd

Contact Details:

Juice Recruitment Ltd Recruitment Team

We think you need these skills to ace Case Manager - Customer Services Mortgages

Mortgage Administration
Client Relationship Management
Communication Skills
Problem-Solving Skills
Documentation Management
Liaison with Lenders
Attention to Detail