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For Companies At a Glance
- Tasks: Lead a small team in managing billing processes and ensuring accurate invoicing.
- Company: Join a well-established company in Wakefield, known for its supportive work culture.
- Benefits: Enjoy 25 days holiday, life assurance, health plans, and employee discounts.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact.
- Qualifications: Experience in team leadership and billing is essential; strong communication skills are a must.
- Other info: Office-based role with a salary range of £30,000 - £33,000 per annum.
The predicted salary is between 25000 - 29000 £ per year.
Juice Personnel are currently working with a well-established company, who are seeking a Billing Team Leader for a small team of 3. The role requires a strong leadership presence to help with people management as well as invoicing, billing, and analysing data.
The Juicy Bits:
- Based in Grangemoor WF4
- Office-based only
- Hours: Monday to Friday, 9:00 AM - 5:00 PM
- Salary: £30,000 - £33,000 per annum DOE
The Role:
We are looking for a proactive and experienced Billing Team Leader to oversee the billing process, ensure accuracy in invoicing, and provide strong leadership to a small team of 3. You will be responsible for managing workflows, analysing billing data, and improving efficiency within the department. The role requires strict adherence to business targets, contract-specific requirements, and SLA commitments, while maintaining the highest standard of customer service for both internal and external clients.
Key Responsibilities:
- Lead a team of invoicing staff to ensure accurate invoicing and business targets are met
- Ensure team productivity aligns with daily, weekly, and monthly KPIs & SLA requirements
- Conduct daily meetings with the team to review workload and performance
- Provide daily statistical updates on productivity and backlog to the business
- Attend internal onboarding meetings to support the rollout of new contracts
- Prepare for and participate in regular meetings to reduce overall Work in Progress (WIP)
- Perform quality checks on team members' work
- Conduct monthly one-to-one meetings with team members
- Take ownership of escalated issues and provide effective resolutions
- Manage team overtime budgets effectively
- Conduct annual appraisals and performance reviews
- Oversee recruitment, training, and development of new staff
- Handle disciplinary actions, performance management, and absence management for the billing team
- Provide one-on-one coaching and continuous development for team members
- Review aged debt and participate in regular review meetings
About You:
- Proven experience in a team leader or management role, ideally within billing or invoicing
- Strong experience in invoicing, billing, and financial analysis
- Exceptional people management and customer service skills
- Ability to identify areas for improvement and implement effective solutions
- Strong decision-making skills with the ability to use initiative
- Excellent communication skills, both written and verbal, with the ability to engage with all levels of stakeholders
- Highly organised with excellent problem-solving abilities
- Proficient in Microsoft Office applications, particularly Excel
- Ability to adapt management style to support different team members
- Ability to work flexibly and meet business requirements
Desirable:
- Experience working within a fast-paced invoicing team
- Knowledge of patient lifting and handling equipment used in the healthcare industry
Education & Experience:
- Educated to GCSE level with at least 3 A-C passes, including Maths and English
Benefits:
- 25 days holiday
- Life Assurance
- Salary sacrifice pension
- Medicash health plan (claim towards health costs such as dental, optical, physiotherapy, and chiropody)
- Free parking on-site
- Employee recognition schemes
- Social events and committee
- Ongoing training and development opportunities
- Company benefit discounts and reward schemes, including retail and hotel discounts
Billing Team Leader in Wakefield, West Yorkshire employer: Juice Personnel
Contact Detail:
Juice Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Team Leader in Wakefield, West Yorkshire
✨Tip Number 1
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss specific situations where you improved team performance or resolved conflicts.
✨Tip Number 2
Familiarise yourself with common billing processes and software used in the industry. Being knowledgeable about invoicing systems can give you an edge during discussions with the hiring team.
✨Tip Number 3
Prepare to discuss how you handle data analysis and reporting. Highlight any experience you have with Excel or similar tools, as this will be crucial for the role.
✨Tip Number 4
Research the company culture and values of the organisation you're applying to. Understanding their approach to customer service and team dynamics can help you align your answers with what they are looking for.
We think you need these skills to ace Billing Team Leader in Wakefield, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in team leadership, billing, and invoicing. Use specific examples that demonstrate your ability to manage workflows and improve efficiency.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and experience in financial analysis. Mention how you can contribute to the company's goals and enhance customer service.
Highlight Relevant Skills: Emphasise your exceptional people management and communication skills. Include any experience with Microsoft Office, particularly Excel, as this is crucial for the role.
Prepare for Interviews: Be ready to discuss your previous experiences in detail, especially regarding team management and problem-solving. Prepare examples of how you've improved processes or resolved issues in past roles.
How to prepare for a job interview at Juice Personnel
✨Showcase Your Leadership Skills
As a Billing Team Leader, demonstrating your leadership presence is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and guide team members towards achieving targets.
✨Know Your Numbers
Familiarise yourself with key performance indicators (KPIs) related to billing and invoicing. Be ready to discuss how you have previously analysed data to improve efficiency and accuracy in billing processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to handle escalated issues or implement improvements in a billing environment, and be prepared to explain your thought process and outcomes.
✨Demonstrate Excellent Communication Skills
Effective communication is vital in this role. Practice articulating your thoughts clearly and confidently, as you'll need to engage with various stakeholders. Highlight any experience you have in conducting meetings or training sessions.
