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- Tasks: Lead the front desk team and ensure smooth guest service daily.
- Company: Join a luxury hotel known for exceptional hospitality.
- Benefits: Enjoy competitive pay, career growth, and live-in accommodation options.
- Why this job: Be part of a supportive team in a stunning location, making guests happy.
- Qualifications: Experience in a similar role with strong leadership and communication skills required.
- Other info: Flexible hours, including weekends and holidays, are part of the job.
The predicted salary is between 28800 - 43200 £ per year.
Oversee the daily operations of the reception area, ensuring efficient and smooth service.
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Lead and motivate the front desk team to deliver exceptional guest service.
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Handle guest inquiries, reservations, and complaints with professionalism and care.
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Coordinate with other departments to ensure guest satisfaction and operational efficiency.
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Maintain accurate records and manage administrative tasks related to the front desk.
Are you an experienced Reception Supervisor with a passion for delivering exceptional guest service? We are looking for a dedicated and professional Reception Supervisor to lead our front desk team and ensure a seamless guest experience., Proven experience as a Reception Supervisor or similar role in a luxury hotel or resort.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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A proactive approach to problem-solving and guest service.
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Ability to work flexible hours, including weekends and holidays.
Opportunity to work in a stunning location with a supportive and friendly team.
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Career development and training opportunities.
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Competitive salary and benefits package.
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Live-in accommodation available for the right candidate.
If you are passionate about hospitality and ready to lead a dynamic team, we would love to hear from you. Please send your CV and quote 33743
Contact name: Sarah Dinnage
Phone number: +441865858686
Contact email: sarah@juicehospitality.com
Reception Supervisor employer: Juice Hospitality
Contact Detail:
Juice Hospitality Recruiting Team
+441865858686
sarah@juicehospitality.com
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Supervisor
✨Tip Number 1
Familiarize yourself with the specific operations of a luxury hotel or resort. Understanding the nuances of guest service in this environment will help you stand out as a candidate who is ready to lead and motivate the front desk team.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to discuss specific examples of how you've successfully managed a team and improved guest satisfaction, as this will demonstrate your capability to excel in the Reception Supervisor position.
✨Tip Number 3
Showcase your problem-solving skills by preparing for potential scenarios you might face at the reception. Think about how you would handle difficult guest inquiries or complaints, and be ready to share these strategies during your conversation with us.
✨Tip Number 4
Research our company culture and values. Being able to articulate how your personal values align with ours will not only impress us but also show that you're genuinely interested in being part of our team.
We think you need these skills to ace Reception Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience as a Reception Supervisor or in a similar role within the hospitality industry. Use specific examples that showcase your leadership skills and ability to deliver exceptional guest service.
Showcase Communication Skills: Since excellent communication is key for this position, include instances where you effectively handled guest inquiries or complaints. This will demonstrate your interpersonal abilities and proactive approach to problem-solving.
Tailor Your CV: Customize your CV to align with the job description. Highlight your team management skills and any relevant achievements that reflect your capability to lead a front desk team in a luxury hotel or resort.
Include a Cover Letter: Write a compelling cover letter that expresses your passion for hospitality and your desire to lead a dynamic team. Mention why you are interested in this specific role and how you can contribute to the guest experience.
How to prepare for a job interview at Juice Hospitality
✨Showcase Your Leadership Skills
As a Reception Supervisor, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on motivating staff and resolving conflicts.
✨Emphasize Guest Service Experience
Highlight your experience in delivering exceptional guest service. Be ready to discuss specific situations where you handled guest inquiries or complaints effectively, showcasing your proactive approach.
✨Familiarize Yourself with the Hotel's Operations
Research the hotel or resort's operations and values before the interview. Understanding their unique offerings will help you align your answers with their expectations and demonstrate your genuine interest.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Practice responding to potential challenges you might face as a Reception Supervisor, such as managing a busy front desk or dealing with difficult guests.
