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- Tasks: Be the friendly face of our hotel, welcoming guests and managing check-ins/outs.
- Company: Luxurious coastal hotel with stunning views on the sunny island of Guernsey.
- Benefits: Generous salary, accommodation nearby, and a great work-life balance.
- Other info: Supervisory role with opportunities for personal and professional growth.
- Why this job: Join a vibrant team and create memorable experiences for our guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
What a fabulous opportunity, if 360 panoramic coastal views in a smaller but luxurious coastal hotel on the sunny island of Guernsey sounds like your cup of tea then read on. This role is a permanent full time position where due to natural development of the present person in the role we are recruiting for their replacement.
Our new receptionist will be the first port of call literally speaking for most of our arrivals. The venue is located within a few minutes of the busy area of St Peter Port. You will be meeting our new arrivals, pointing them in the right direction, checking in/out and offering concierge advice.
As Head Receptionist you'll take on supervisory responsibility for your department, this means looking after the junior members of the reception team, handling complaints and queries that may crop up and ensuring that tills/cash and reservations are audited.
This role is offered with available accommodation within walking distance of the hotel, a generous salary and great work life opportunity.
Hotel Receptionist employer: Juice Hospitality
Contact Detail:
Juice Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the local area, amenities, and services offered. This way, when you meet guests, you can provide them with top-notch concierge advice that’ll make their stay unforgettable.
✨Tip Number 2
Practice your people skills! As the first point of contact, it’s crucial to be warm and welcoming. Role-play with friends or family to boost your confidence in handling check-ins and queries like a pro.
✨Tip Number 3
Show off your leadership potential! Even if you’re not in a supervisory role yet, demonstrate your ability to support and guide others. Share ideas on improving team dynamics during interviews to stand out.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, who doesn’t love a good online application?
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like this where you'll be the first point of contact for our guests.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in hospitality or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Juice Hospitality
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Familiarise yourself with its services, location, and any unique features it offers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare for the interview by practising how you would handle various customer scenarios, such as complaints or special requests. Role-playing with a friend can help you articulate your responses smoothly.
✨Showcase Your Team Leadership Abilities
Since this role involves supervising junior staff, be ready to discuss your leadership style. Think of examples from past experiences where you've successfully managed a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready for the responsibilities of a Head Receptionist.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the hotel's luxurious image. A polished appearance will convey your seriousness about the position and your understanding of the industry standards.