Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences at a luxury beachside resort.
- Company: Stunning 4-star luxury retreat in an Area of Outstanding Natural Beauty.
- Benefits: Competitive salary, accommodation, meals, travel assistance, and use of resort facilities.
- Why this job: Join a unique workplace and create magical memories in paradise.
- Qualifications: Experience in luxury hospitality, strong leadership, and excellent communication skills.
- Other info: Perfect for adventure seekers looking for a seasonal island experience.
The predicted salary is between 24000 - 36000 £ per year.
Join a passionate team at a stunning 4-star luxury retreat. Perched just steps from powdery white sands and crystal-clear turquoise waters, our boutique hotel blends classic English coastal charm with contemporary style, offering guests an unforgettable escape in an Area of Outstanding Natural Beauty. With sea-view rooms, an indoor spa and pool, fine dining, and direct beach access, we deliver exceptional, personalised hospitality to discerning travellers seeking tranquillity and luxury.
We are now recruiting an experienced Reception Manager to lead our front office team during the 2026 season. This is a fantastic opportunity to work in one of the UK's most beautiful and exclusive island destinations while delivering world-class guest experiences.
Key Responsibilities- Lead, motivate, and manage the reception and concierge team to ensure seamless daily operations and outstanding first impressions.
- Oversee all front office functions, including check-in/check-out, reservations, guest inquiries, billing, and concierge services.
- Act as the primary point of contact for guests, delivering warm, professional, and proactive service in line with Karma Group's luxury standards.
- Coordinate closely with housekeeping, food & beverage, spa, and maintenance teams to resolve any guest needs promptly.
- Manage daily shift briefings, rosters, performance feedback, and training for team members.
- Handle guest complaints and special requests with empathy and efficiency, turning potential issues into positive experiences.
- Ensure compliance with health & safety, data protection (GDPR), and licensing regulations.
- Support revenue optimisation through upselling of rooms, spa treatments, dining, and island activities.
- Assist with seasonal set-up, stock control for reception area supplies, and end-of-season close-down.
- Proven experience in a similar supervisory or managerial front office/reception role in a luxury hotel, boutique property, or 4/5-star environment (seasonal island or remote resort experience is highly desirable).
- Exceptional communication and interpersonal skills with a genuine passion for guest service.
- Strong leadership abilities with experience managing small teams in a fast-paced, high-season environment.
- Confident using hotel management systems (e.g., Guestline or similar PMS), Microsoft Office, and reservation platforms.
- Calm, organised, and solution-focused under pressure.
- Flexible and adaptable – comfortable working in a remote island location with variable weather and travel logistics.
- Right to work in the UK and commitment to the full seasonal contract.
- Competitive seasonal salary (dependent on experience).
- Accommodation provided on-island (shared or single, depending on availability) – essential for this remote location.
- Meals on duty.
- Ferry/flight travel assistance to/from the mainland at the start and end of season (subject to policy).
- Use of resort facilities (spa, pool, gym, beach access).
- Tips/gratuities pool.
- A truly unique workplace in one of Britain's most breathtaking locations – perfect for those seeking adventure, community, and an escape from the everyday.
If you're a hospitality professional who thrives in intimate, high-end settings and wants to be part of creating magical guest memories in paradise, we want to hear from you!
To Apply: Please send your CV and a brief cover letter. Make 2026 your island adventure – we look forward to welcoming you to the team!
Reception Manager in London employer: Juice Hospitality Ltd
Contact Detail:
Juice Hospitality Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury settings. They might know about openings or can put in a good word for you.
✨Tip Number 2
Show up in style! If you can, visit the resort in person. A friendly face can make a lasting impression, and you can get a feel for the vibe of the place. Plus, it shows you're genuinely interested!
✨Tip Number 3
Prepare for the interview by researching the resort's values and guest experiences. Tailor your answers to reflect how your skills align with their luxury standards. We want to see that passion for exceptional service!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Reception Manager in London
Some tips for your application 🫡
Craft a Personalised Cover Letter: When applying, make sure to tailor your cover letter to reflect your passion for hospitality and the unique experience you bring. Mention specific aspects of the job description that resonate with you, like leading a team or delivering exceptional guest service.
Showcase Your Experience: Highlight your previous roles in luxury hotels or boutique properties, especially if you've worked in similar environments. We want to see how your experience aligns with our expectations for a Reception Manager, so don’t hold back on those relevant details!
Be Professional Yet Approachable: Your written application should reflect the warm and professional service we pride ourselves on. Use a friendly tone while maintaining professionalism, as this will give us a glimpse of how you might interact with our guests.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Juice Hospitality Ltd
✨Know the Resort Inside Out
Before your interview, make sure to research the luxury beachside resort thoroughly. Familiarise yourself with its unique features, services, and the overall guest experience it aims to provide. This knowledge will not only impress the interviewers but also help you articulate how your skills align with their vision.
✨Showcase Your Leadership Skills
As a Reception Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've motivated teams in the past, handled conflicts, or improved service standards. This will show that you're ready to take charge and create a positive work environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and guest service approach. Think about potential challenges you might face in a luxury setting, such as handling difficult guests or coordinating with other departments. Practising your responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Passion for Guest Service
The role requires a genuine passion for delivering exceptional guest experiences. Be prepared to share stories that highlight your commitment to guest satisfaction and how you've gone above and beyond in previous roles. This will resonate well with the interviewers and reinforce your fit for the position.
