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- Tasks: Support hotel operations and ensure exceptional guest service in a vibrant environment.
- Company: Charming independent hotel in the stunning Cairngorms National Park.
- Benefits: Live-in accommodation, competitive salary, and a friendly team atmosphere.
- Why this job: Join a passionate team and experience the beauty of the Highlands while making guests feel at home.
- Qualifications: Previous supervisory experience in hospitality and strong leadership skills required.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A charming and historic independent hotel in the heart of the highlands is seeking a dedicated and enthusiastic Assistant Hotel Manager to join our friendly team. Located directly in the stunning Cairngorms National Park, this venue prides themselves on delivering genuine Scottish Highland hospitality. With a lively lounge bar featuring live entertainment, an excellent restaurant serving imaginative menus throughout the day, comfortable ensuite rooms, and a warm, welcoming atmosphere that reflects true Scottish traditions, they are a favourite with locals and visitors alike — year‑round adventurers, skiers, walkers, families, and those enjoying our famous Highland welcome.
About the Role
As Assistant Hotel Manager, you will support the General Manager in overseeing all aspects of hotel operations, ensuring exceptional guest service, smooth daily running of the property, and a motivated team environment. This is a hands‑on leadership position in a busy, all‑year‑round resort hotel.
Key Responsibilities
- Assist in managing day‑to‑day hotel operations including front office, housekeeping, food & beverage, and bar
- Deliver and maintain high standards of guest service and satisfaction
- Support staff supervision, training, rostering, and performance management
- Handle guest queries, feedback, and any issues with a positive, solution‑focused approach
- Monitor health & safety, licensing, and compliance requirements
- Contribute to revenue generation through upselling, events, and seasonal promotions
- Deputise for the General Manager in their absence
What We’re Looking For
- Previous supervisory or management experience in a hotel, hospitality, or licensed premises environment (essential)
- Strong leadership skills with the ability to inspire and develop a diverse team
- Excellent communication and interpersonal abilities
- A genuine passion for guest service and Highland hospitality
- Flexibility to work shifts including weekends, evenings
Assistant Hotel Manager in London employer: Juice Hospitality Ltd
Contact Detail:
Juice Hospitality Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hotel Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know the ins and outs of hotel management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for Highland hospitality shine through. Share stories that highlight your experience and how you can contribute to creating that warm, welcoming atmosphere.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Sometimes, the best opportunities come from being the first to express interest!
✨Tip Number 4
Prepare for the unexpected! In the hospitality world, things can change quickly. Be ready to discuss how you’d handle various scenarios, from guest complaints to staff management, showcasing your problem-solving skills.
We think you need these skills to ace Assistant Hotel Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your enthusiasm for guest service and how you embody the warm, welcoming spirit of Scottish Highland hospitality.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Hotel Manager role. Highlight relevant experience in hotel operations and leadership, and don’t forget to mention any specific skills that align with the job description.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality, so let it come through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our charming hotel.
How to prepare for a job interview at Juice Hospitality Ltd
✨Know Your Highland Hospitality
Make sure you understand what genuine Scottish Highland hospitality means. Research the hotel’s values and think about how you can embody that spirit in your responses. Be ready to share examples of how you've delivered exceptional guest service in the past.
✨Showcase Your Leadership Skills
As an Assistant Hotel Manager, you'll need to inspire and develop a team. Prepare specific examples of how you've successfully led a team in previous roles. Think about challenges you've faced and how you motivated your team to overcome them.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling guest complaints or managing staff conflicts. Practice your responses to these scenarios, focusing on your problem-solving skills and positive, solution-focused approach.
✨Demonstrate Your Passion for the Role
Let your enthusiasm shine through! Talk about why you love working in hospitality and what excites you about this particular role. Share your thoughts on how you can contribute to the hotel's success and enhance the guest experience.
