Head of Brand & Content in Bristol

Jugo is the next-generation virtual meeting impact technology - purpose-built to empower hosts and transform how commercial teams go to market. Built as a performance layer on top of platforms like Zoom and Teams, Jugo enhances how people show up, how their content lands, and how their brand is experienced. We help teams communicate with more confidence, clarity, and brand power - unlocking deeper engagement and more valuable dialogue.

Powered by NVIDIA GPUs and proprietary AI, Jugo delivers high-impact, cinematic meeting experiences - with no downloads, plug-ins, or production complexity. Layered on top, Jugo Intelligence analyses meeting content and sentiment in real time, surfacing insights that help teams close faster, shape strategy, and drive measurable outcomes.

But we’re not building another B2B tech brand. We’re building something that feels alive - culturally sharp, emotionally intelligent, and radically human. People are done with boring software and corporate noise. They want connection. Presence. Impact. Jugo is the brand that delivers that - and we’re looking for someone to help us shape it.

Our Vision: To become the world’s confidence platform for virtual communications - helping people and brands show up at their best and drive results, every time.

Our Mission: We deliver experiences that transform everyday virtual communication into powerful, brand interactions that inspire action.

Our Promise: To make any host - Look remarkable. Feel unstoppable. Deliver with impact. To truly Own the Moment.

The Role: Commercial Brand Architect

We’re hiring a Head of Brand & Content - a strategic storyteller and hands‐on builder who can scale Jugo’s brand impact across every touchpoint, from awareness to retention. You’ll lead all brand and content development, drive narrative consistency, and work closely with our Head of Growth Marketing and agency partner (Babel) to fuel the entire customer lifecycle - from demand gen to advocacy. You’ll also act as PR and Comms guardian in this early stage - owning earned media and visibility until we bring on a dedicated PR lead in 2027. This is a high-impact, cross‐functional role that influences marketing, product, sales, success, and creative. You’ll shape how Jugo shows up to the world - and help make us unmissable.

What You’ll Do:

• Brand Strategy & Narrative
  • Define and evolve Jugo’s brand positioning, voice, and tone across all channels
  • Create messaging frameworks by persona, vertical, and lifecycle stage
  • Ensure brand consistency across functions and customer experiences
  • Champion a distinctive, human‐first narrative in a crowded SaaS space
  • Build and own the content roadmap: blog, email, social, video, long‐form, and more
  • Deliver content across the full lifecycle - from TOFU to retention and expansion
  • Write, commission, and edit high‐quality content assets
  • Optimise content for engagement, search, performance, and brand fit
• Campaigns & Demand Alignment
  • Partner with Growth to co‐create high‐impact campaigns
  • Translate GTM priorities into content that converts
  • Align messaging across paid media, ABM, nurture, and product launches
• PR & Thought Leadership (Interim)
  • Act as interim PR lead in collaboration with Babel
  • Own earned media strategy, exec comms, and thought leadership platforms
  • Drive visibility through media, speaking opps, and contributor content
• Cross‐Functional Collaboration
  • Work with Product Marketing to translate features into meaningful stories
  • Enable Sales and Success with tools: case studies, decks, guides, scripts
  • Partner with Design to maintain brand quality and creative integrity

About You

You’ll Thrive in This Role If You...

• Are a confident brand and content leader with strategic and executional range
• Have 6–10 years in B2B SaaS, consumer tech, or storytelling‐heavy roles
• Know how to scale a brand system - not just deliver one‐offs
• Have led agency relationships and creative output at speed
• Understand content’s role across the commercial funnel
• Thrive in fast‐paced, high‐accountability environments
• Write exceptionally well and care deeply about craft
• Think like a builder - not a caretaker

What Success Looks Like

• Jugo becomes instantly recognisable - through voice, tone, energy, and feel
• People feel something when they encounter our brand: confidence, clarity, connection
• Content doesn’t just explain - it inspires, sells, and builds trust
• PR and thought leadership place Jugo as the brand leading the future of virtual communication
• Every customer touchpoint feels like it comes from one clear voice
• Sales, Success, and Product have content that deepens engagement and accelerates growth
• Jugo evolves from "another tool" to a trusted, culturally relevant brand that shapes how business is done

What We Offer

• A vital seat in one of the UK’s most ambitious SaaS scale‐ups
• Hybrid working with access to our central Bristol HQ
• Wellness, learning, and performance perks
• A brand, product, and mission that genuinely breaks new ground

Why This Role Matters

Jugo isn’t just a SaaS product - it’s a new category of performance technology. This role defines how the world experiences us - emotionally, visually, and commercially. You’ll be the architect of our brand voice, our storytelling engine, and our market presence. If you’re ready to Own the Moment - we’d love to meet you.

Seniority level: Mid‐Senior level

Employment type: Full‐time

Job function: Marketing

Industries: Marketing Services, Software Development, and Broadcast Media Production and Distribution