Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide hands-on ICT support to schools, troubleshoot issues, and manage projects.
- Company: Join School Business Services, a top UK provider of education support services.
- Benefits: Enjoy 36 days annual leave, hybrid working, and a flexible benefits package.
- Why this job: Perfect for tech enthusiasts who want to make a difference in education while enjoying school holidays.
- Qualifications: Experience in technical support, strong communication skills, and willingness for DBS check required.
- Other info: Flexible work options align with school terms, ideal for students or those valuing work-life balance.
The predicted salary is between 36000 - 60000 £ per year.
Please click here to access our Privacy Notice which explains what personal data we collect from you along with how we hold it and use it in connection with our recruitment process.
Full details of the job.
Vacancy Name
Vacancy Number
Vacancy Number VN2104
Location City
Location City London
Employment Type
Employment Type Permanent
About us
About Us:
School Business Services (SBS) is one of the UK’s leading suppliers of education support services and budgeting software. Our extensive portfolio includes a suite of Finance, MIS, and ICT offerings, all delivered by a team renowned for their expertise and exceptional reputation within the education sector. At SBS, we’re passionate about empowering schools to focus on what matters most: delivering outstanding education.
About the job
About the Role:
We’re looking for an experienced ICT Field Engineer to join our dynamic team, providing hands-on technical support and guidance to schools across the London area. If you thrive on solving challenges, love variety, and enjoy engaging directly with end-users, this role is for you!
As an ICT Field Engineer, you’ll:
Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff.
Provide remote assistance via our ICT Service Desk when required.
Troubleshoot and resolve issues with Office 365 applications, Google Workspace, and network infrastructure.
Participate in ICT projects, including network upgrades and security enhancements.
Respond to critical incidents, implementing temporary or permanent solutions for server, switch, and internet failures – or even physical disruptions like floods.
Work-Life Balance That Matches School Life:
This role is offered on a Full-Time, or a Term-Time Only basis, which aligns with school term schedules. This means you could enjoy the same holidays as the schools you support, providing a unique opportunity to balance your professional life with personal commitments – perfect for candidates who value having school holidays free.
About you
What will you bring to the Role?
If you can demonstrate the following, we’d love to hear from you:
You will be an experienced, hands-on, technical support engineer who has a good working knowledge covering small organisations or school networks.
You will have a proven ability to work with others to deliver and manage a wide range of programmes & projects to meet our customer and third-party objectives.
Confident with an ability to communicate clearly, verbally and in writing particularly with internal business users and external vendors.
Willingness to undertake an Enhanced DBS and a Right to Work in the UK.
What we Offer
As an equal opportunities’ employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team. We offer:
Generous annual leave allowance of 36 days (28+8 bank holidays) +1 for every year of service (up to a maximum of 5).
Hybrid or remote working across the country.
Learning & Development.
Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.
Please click on the APPLY button to send your CV for this role.
#J-18808-Ljbffr
ICT Field Engineer employer: Judicium
Contact Detail:
Judicium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Field Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office 365 and Google Workspace. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with current or former employees of School Business Services. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Prepare to showcase your problem-solving skills through real-life examples. Since the role involves troubleshooting and resolving ICT issues, having specific scenarios ready to discuss will highlight your capabilities.
✨Tip Number 4
Research the education sector's current challenges and trends. Understanding the context in which SBS operates will allow you to engage more meaningfully during interviews and show that you're genuinely interested in supporting schools.
We think you need these skills to ace ICT Field Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an ICT Field Engineer. Familiarise yourself with the specific skills and experiences mentioned in the job description, such as troubleshooting Office 365 applications and network infrastructure.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your hands-on technical support experience and any previous work with schools or small organisations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and technology. Mention specific examples of how you've successfully resolved ICT issues in the past and how you can contribute to the team at School Business Services.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Judicium
✨Know Your Technical Stuff
As an ICT Field Engineer, you'll need to demonstrate your technical expertise. Brush up on your knowledge of Office 365, Google Workspace, and network infrastructure. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past.
✨Showcase Your Communication Skills
This role requires clear communication with both school staff and external vendors. Practice explaining technical concepts in simple terms. During the interview, highlight examples where your communication made a difference in resolving issues.
✨Emphasise Your Problem-Solving Abilities
The job involves responding to critical incidents and implementing solutions. Prepare to share stories about how you've tackled unexpected challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company Culture
Research School Business Services and their mission to support education. Be ready to discuss how your values align with theirs and why you're passionate about working in the education sector. This will show your genuine interest in the role.
