Thrive Trainer in Exeter

Location: Exeter

Employment Type: Permanent

Key responsibilities

• Lead world class quality training sessions, workshops and seminars (in-person if required and virtual).
• The Thrive Trainer is responsible for the delivery of Thrive training courses to a consistently high standard across contracts and the wider network (in-person if required and virtual).
• Support the evolution of course content and the trainer community by modelling best practice, mentoring and coaching trainers, and providing implementation support to help customers embed Thrive effectively.
• Contribute to revised Quality Assurance (QA) and Compliance frameworks to strengthen fidelity to Thrive materials and methodology, reduce variability, and protect brand integrity.

Additional responsibilities

• Content development: Contribute to updating and refreshing existing course materials, slide decks and handouts to keep content relevant and effective.
• Trainer licensing and development: Support licensing for new/returning trainers (employed and freelance) to ensure clarity on expectations, updates to materials and ways of working.
• Implementation support: Provide implementation support as directed by the Implementation Team, helping customers embed Thrive following training through enablement sessions, guidance and reinforcement of best practice.
• Quality assurance (QA): Contribute to the QA process; monitor and improve training quality through observation, feedback and standardised checks; ensure materials and delivery meet agreed standards and remain compliant with internal policies.
• Compliance: Carry out compliance checks and complete reports as required, supporting adherence to agreed standards, required processes and contractual obligations.
• Modelled delivery (TTT): Provide modelled Thrive training sessions for Train the Trainer (TTT) delegates to observe, demonstrating high-quality facilitation and fidelity to the programme.
• Mentoring and coaching: Provide mentoring for newly qualified trainers and coaching for any trainer as required (including follow-up after QA observations) to build capability, confidence and consistency in delivery.
• CPD leadership (Guest Speakers): Lead Guest Speaker CPD sessions as the host trainer, ensuring a consistent experience and clear links to Thrive practice.
• Thrive supervision, support and advice sessions: Lead Thrive Supervision, Support and Advice Sessions in line with the agreed structure, creating a safe and purposeful space for reflective practice and continuous improvement.
• Network delivery and events: Deliver training across the wider network (e.g., multiple sites/regions/partners) and lead network events, ensuring a consistent learner experience while adapting appropriately for different audiences.
• Webinars and thought leadership: Contribute to Thrive in Action webinars and other digital sessions, supporting engagement and consistent messaging.
• Ambassador School & School of Excellence administration: Manage associated paperwork and evaluations, maintaining accurate records and supporting timely review/renewal activity.
• Freelance Associate Trainer alignment: Support a high-quality freelance trainer pool by communicating updates, reinforcing expectations, and promoting fidelity to Thrive materials and methodology.

About you

• Experience: 3+ years in a training/facilitation role, with responsibility for delivering structured courses to groups (in-person and/or virtual). Experience delivering within education or public sector settings, and/or across multiple sites/regions or partner networks.
• Communication: Exceptional facilitation, public speaking skills; able to simplify complex ideas and adapt to different audiences. Experience coaching others (e.g., “train the trainer”), influencing stakeholders and giving constructive feedback.
• Tech savvy: Proficient in Zoom/Teams, PowerPoint and basic LMS platforms. Experience with content tools such as Canva, Articulate Rise, etc.
• Organisation: Able to manage multiple cohorts, schedules and stakeholders; comfortable tracking actions, follow-ups and QA outcomes. Experience supporting implementations and change rollouts.
• Compliance: Able to follow required processes and maintain accurate records and reports; strong attention to detail and professionalism when writing content and when working with customer and partner organisations. Experience conducting compliance checks/audits or working within regulated/contracted or safeguarding delivery environments.
• Quality mindset: Evidence-based approach to improving learning: uses feedback, data and observation to raise standards and consistency. Experience writing and creating course content, resources.
• Education: Experience in education, facilitation of learning, trauma informed and attachment approaches, Formal teaching qualification, Thrive Trainer Licence, Thrive Licensed Practitioner Licence.

What we Offer

• 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays.
• Health Cash Plan, once you’ve passed probation, which includes access to a private GP.
• From day 1, free life insurance covering up to x4 your salary.
• We’ll both add money into your pension pot after 3 months.
• Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn.
• Learning and development opportunities.
• Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education.

By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all.

Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.