At a Glance
- Tasks: Chase outstanding debts and manage customer communications via phone and email.
- Company: Join a community-focused organisation dedicated to transforming lives.
- Benefits: 28 days holiday, health cash plan, free life insurance, and flexible benefits.
- Other info: Hybrid work model with opportunities for learning and volunteering.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
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Full details of the job.
- Vacancy Name Credit Controller
- Vacancy Number VN2825
- Location City London
- Employment Type Permanent
About us
About the job
- Chase outstanding debts via telephone and email in a professional and consistent manner.
- Respond promptly to incoming calls from customers, branches, and internal teams.
- Send monthly statements to customers to support timely payments.
- Respond to customer queries arising from statements or chasers.
About the Role
- Debt Chasing & Customer Communication
- Chase outstanding debts via telephone and email in a professional and consistent manner.
- Respond promptly to incoming calls from customers, branches, and internal teams.
- Send monthly statements to customers to support timely payments.
- Respond to customer queries arising from statements or chasers.
- Query Management
- Forward invoice queries to the relevant branch for investigation.
- Chase branches for resolution of outstanding queries to avoid payment delays.
- Escalate problematic or unresolved queries to senior staff or the Credit Manager.
- Assist branches with any credit control or account-related questions.
About you
- Work from and update the evolving debtor spreadsheet daily.
- Add detailed notes to Dimensions and internal spreadsheets to ensure full account visibility.
- Split invoices as required and follow up with the correct contacting party.
- Investigate and correct any misallocations promptly to maintain accurate customer balances.
- Help manage the Credit Control inbox when needed, including responding to or allocating tasks.
- Monthly & Weekly Processes
- Issue monthly customer statements and track responses.
- Follow up on any customer communications arising from statement runs.
- Work closely with branch teams to resolve disputes efficiently.
- Support colleagues in the credit control team during busy periods or absences.
What we Offer
- Whilst we work in a hybrid way, with collaboration being one of our values, we’d expect you to regularly be in our central London office, to connect with our teams in person, two days per week, Tuesday and Wednesday, 8.30am - 5.00pm
- 28 days holiday and get an extra day for each year you stay with us, up to max 33 days PLUS bank holidays
- Health Cash Plan, once you’ve passed probation, which includes access to a private GP
- From day 1, free life insurance covering up to x4 your salary
- We’ll both add money into your pension pot after 3 months
- Choose what flexible benefits you want after you’ve passed probation – this could be buying extra holiday, dental, topping up your healthcare plan, bikes, gym membership, electric cars and give as you earn
- Learning and development opportunities
- Volunteer days – 3 paid volunteer days a year, with 2 dedicated to Education
By joining us, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated.
Together, we will continue to advance our passion for education and build brighter futures for all.
Employment offers are subject to satisfactory vetting checks.
These checks will be run in line with the latest guidance and legislation.
You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.
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Credit Controller employer: Judicium
As a Skills Hub Account Manager, you will thrive in a supportive and dynamic work environment that prioritises employee growth and community impact. With generous benefits including up to 33 days of holiday, a health cash plan, and opportunities for professional development, our company fosters a culture of collaboration and innovation. Join us in making a meaningful difference in education while enjoying a workplace where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Judicium. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Judicium.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Judicium's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Judicium
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Judicium.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Judicium will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Judicium employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
