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- Tasks: Support court operations by managing records and enhancing user satisfaction.
- Company: Join the Judiciary of Singapore, a trusted pillar of government ensuring fair justice.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact in the justice system while working in a collaborative team culture.
- Qualifications: Three years of relevant experience, strong communication skills, and a proactive attitude required.
- Other info: Initial one-year probationary contract; only shortlisted candidates will be contacted.
The predicted salary is between 36000 - 60000 £ per year.
The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary’s function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary’s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary.
The Registry is responsible for the management and disposal of cases, including the processing, storing, retrieving of court documents and fixing hearings for matters which commenced in the Supreme Court. The candidate will play a key role in providing records management and hearing support services to enhance the satisfaction of court users. You will be expected to:
- assist in the digitisation and management of court records to facilitate searches and retrieval of records to improve operational efficiency;
- co-ordinate efforts of the different sections and provide assistance to facilitate seamless delivery of quality service to court users;
- assist in programmes to establish customer requirements and validate customer satisfaction, in addition to undertaking operational processes and reviewing these for further improvements;
- collaborate with case management officers and other sections to enhance customer satisfaction and the quality of service delivery;
- participate as a team member and be involved in projects that affect the operations of the Supreme Court / Registry;
- perform any other tasks as assigned by the supervisors.
Requirements:
- At least three years of relevant working experience preferably in operations.
- Resourceful and able to prioritise as well as multi-task.
- A pleasant and cheerful disposition as well as good interpersonal and communication skills.
- Well organised and meticulous with a commitment to deliver high quality work.
- Able to work under pressure.
- Pro-active and able to work independently as well as in a team.
Note: The successful candidate will be appointed on a one-year probationary contract in the first instance. Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.
Senior Executive, Hearing Support & Resource Management employer: Judiciary, Supreme Court
Contact Detail:
Judiciary, Supreme Court Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Executive, Hearing Support & Resource Management
✨Tip Number 1
Familiarise yourself with the operations of the Judiciary and the specific functions of the Registry. Understanding how the Supreme Court and its processes work will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the legal and judicial sectors. Attend relevant events or seminars to connect with individuals who can provide insights into the role and potentially refer you to opportunities within the Judiciary.
✨Tip Number 3
Showcase your experience in operations management by preparing examples of how you've improved processes or enhanced customer satisfaction in previous roles. Be ready to discuss these during any interviews.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing for situational questions that may arise in interviews. Think of scenarios where you successfully managed multiple tasks or met tight deadlines.
We think you need these skills to ace Senior Executive, Hearing Support & Resource Management
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Executive position. Tailor your application to highlight how your experience aligns with the role's focus on records management and customer service.
Craft a Strong CV: Your CV should clearly outline your relevant work experience, particularly in operations and customer service. Use specific examples to demonstrate your resourcefulness, ability to multi-task, and commitment to high-quality work.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Judiciary's mission. Highlight your interpersonal skills and how they will contribute to enhancing customer satisfaction within the court system.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Judiciary, Supreme Court
✨Understand the Judiciary's Vision
Familiarise yourself with the Judiciary's mission and values. Be prepared to discuss how your skills and experiences align with their commitment to providing an effective and accessible justice system.
✨Showcase Your Organisational Skills
Given the role's emphasis on managing court records and improving operational efficiency, be ready to provide examples of how you've successfully organised and prioritised tasks in previous positions.
✨Demonstrate Team Collaboration
Highlight your experience working in teams, especially in roles that required coordination across different sections. Share specific instances where your collaboration led to improved service delivery or customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to manage multiple tasks or resolve conflicts, and be ready to explain your thought process and outcomes.
