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- Tasks: Lead and evolve Judge.me's core Reviews product for e-commerce success.
- Company: Join a product-led company shaping the future of online reviews.
- Benefits: Competitive salary, hybrid work, bonuses, and health insurance.
- Why this job: Make a real impact on trust and conversion for 600,000+ businesses.
- Qualifications: 5+ years in product management with B2B SaaS experience.
- Other info: Enjoy autonomy, accountability, and a dynamic startup environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re hiring a Senior Product Manager to own and evolve Judge.me’s core Reviews product — the most popular reviews app on Shopify and the foundation of trust for 600,000+ e-commerce businesses worldwide. In this role, you’ll execute the product strategy set by the CEO, focusing on delivering high-impact solutions for merchant use cases across a mature, high-traffic product. You’ll focus heavily on shaping clear delivery requirements, prioritising work, and ensuring features are rolled out reliably and at scale.
While the role isn’t about exploring entirely new problem spaces, it demands strong product judgment. You’ll rely on market research, user feedback, and data to make thoughtful prioritisation decisions within an established ecosystem. You’ll be accountable for how the Reviews product performs in production — improving trust signals, conversion, and retention, while safeguarding reliability, data integrity, backward compatibility, and merchant confidence.
Why Join Us
Judge.me is a product-led company. Product decisions directly shape the business, and this role sits at the centre of that. As Senior Product Manager for Reviews, you’ll take responsibility for the product that defines our reputation and long-term business success. This is not a “standard PM role,” Judge.me operates with a strong founder-led philosophy and startup mindset that shapes how we build, prioritise, communicate, and execute. It has been proven over time, it enables speed and quality, and it’s non-negotiable. Within this environment, you’ll be expected to take ownership, make hard trade-offs, and lead disciplined, customer-led and data-led execution across a complex, high-scale product surface where edge cases and regressions matter.
If you thrive in environments with high ownership, high standards, direct communication, and real accountability, you’ll do well here.
Responsibilities
- Own the Reviews product area end-to-end, operating within a defined strategy across discovery, delivery, iteration, and optimisation.
- Execute clear product direction and north-star outcomes aligned with trust, adoption, conversion, and retention.
- Lead customer, merchant, and market discovery to identify high-impact problems and opportunities.
- Translate strategy and insight into clear, actionable requirements that engineering and design can execute against.
- Drive prioritisation and hard trade-offs across scope, speed, UX, technical constraints, and business impact.
- Own problem definition end-to-end, including edge cases, failure modes, rollout strategy, and safe evolution within an existing platform.
- Balance pragmatic delivery with long-term product quality, scalability, and maintainability.
- Partner closely with Engineering, Design, Data, Support, and Growth to drive measurable outcomes.
- Own measurement of impact across activation, adoption, engagement, conversion, retention, and revenue.
Qualifications
- 5+ years as a Product Manager, with proven experience owning and scaling a core, high-impact B2B SaaS product.
- Product experience in the Shopify, e-commerce, or marketplace ecosystem.
- Strong systems thinking, with the ability to define clear technical product requirements and reason about trade-offs.
- Data-driven, with experience conducting both quantitative and qualitative research, and partnering closely with engineering and data teams.
- Strong product judgement and prioritisation skills across complex trade-offs.
- UX-sensitive and detail-oriented, with a high bar for product quality.
- Excellent written communication skills (PRDs, specs, decision docs).
Mindset
- Operates with startup-level autonomy and full accountability.
- Sets direction clearly and executes decisively.
- Forms strong opinions, defends them with clear reasoning, then moves forward.
- Outcome-obsessed, resilient, and effective under pressure and ambiguity.
Compensation and Benefits
- Competitive salary with market alignment.
- Team-based monthly bonus, linked to Use-Case Solutions outcomes.
- Hybrid working (London office + work from home).
- Remote work flexibility, including up to 4 weeks per year working from anywhere (available after probation).
- Private health insurance through Vitality (optional, post-probation).
- Company pension scheme with salary sacrifice options.
- Financial wellbeing support via Mintago.
- Generous holiday allowance plus UK bank holidays.
Senior Product Manager - Reviews Product in London employer: Judge.me
Contact Detail:
Judge.me Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager - Reviews Product in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Judge.me. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Judge.me's Reviews product. Understand its features, user feedback, and market position. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice articulating your product management experiences. Be ready to discuss how you've made tough prioritisation decisions and driven impactful outcomes in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Product Manager - Reviews Product in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Manager role. Highlight your experience with B2B SaaS products and any relevant work in the e-commerce space, especially if you've worked with Shopify before.
Showcase Your Product Judgement: In your application, demonstrate your strong product judgement skills. Share examples of how you've made prioritisation decisions based on market research and user feedback, as this is crucial for the role.
Be Clear and Concise: When writing your application, clarity is key. Use straightforward language and structure your thoughts logically. This will reflect your excellent written communication skills, which we value highly at Judge.me.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Judge.me
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand Judge.me's Reviews product. Familiarise yourself with its features, user feedback, and how it fits into the Shopify ecosystem. This will help you speak confidently about how you can contribute to its evolution.
✨Prepare for Data-Driven Discussions
Since this role requires a strong focus on data, be ready to discuss your experience with quantitative and qualitative research. Bring examples of how you've used data to make prioritisation decisions in past roles, and be prepared to explain your thought process.
✨Showcase Your Problem-Solving Skills
Think of specific challenges you've faced in previous product management roles and how you tackled them. Be ready to discuss edge cases and failure modes, as well as how you balanced short-term delivery with long-term product quality.
✨Communicate Clearly and Confidently
Excellent written and verbal communication is key for this role. Practice articulating your ideas clearly, especially when discussing product requirements and trade-offs. Use structured examples to demonstrate your ability to form strong opinions and defend them with reasoning.
