People Coordinator in London

We are looking for a People Coordinator to work 4 or 5 days a week (30 hours). Hybrid working considered. Naomi House & Jacksplace provide expert hospice care for life‐limited and life‐threatened children, young people, and their families across central southern England. Our people, staff and volunteers alike, are at the heart of our mission, and our People Team plays a vital role in ensuring they feel valued, supported, and engaged.

We are looking for an organised, proactive, and people‐focused People Coordinator to join our team. This is a varied role that provides essential administrative and coordination support across both the employee lifecycle and volunteer services. You'll act as the first point of contact for staff and volunteer enquiries, support recruitment and induction processes, maintain accurate records, and help us deliver a high‐quality experience to everyone who contributes to our mission.

• Acting as the first point of contact for all Staff and Volunteer‐related enquiries.
• Provide day‐to‐day administrative assistance for staff and volunteers, including preparing contracts, conducting pre‐employment checks, supporting onboarding processes, maintaining training records, and handling volunteer applications and references.
• Liaise with managers to coordinate onboarding and training activities, ensure timely completion of employment documentation, and maintain accurate and up‐to‐date records across systems.
• Supporting staff and volunteer recruitment, advertising vacancies internally and externally through appropriate channels.
• Maintaining accurate records on the Cascade HR system and volunteer databases.
• Recording and reporting volunteer hours and producing data for monitoring and board reports.
• Maintain and regularly update the People section of the company Intranet, ensuring timely publication of internal news, staff highlights, and monthly updates that reflect team achievements, milestones, and culture initiatives.
• Ensuring compliance with safer recruitment, safeguarding, and data protection requirements.
• Promoting awareness of the contribution volunteers make and supporting engagement across the organisation.

• Prior experience working in Human resources and people development with a commitment to continuous learning.
• An understanding of HR processes such as recruitment, onboarding, training, and employee lifecycle administration.
• Strong administrative skills and proven IT capability (Microsoft Office essential).
• Strong interpersonal and communication skills, confident engaging with diverse groups.
• Attention to detail and accuracy in maintaining records, preparing documents, and handling confidential information.
• Excellent organisational skills with the ability to manage multiple tasks, prioritise effectively, and meet deadlines.
• Experience in maintaining databases and producing reports.
• A problem‐solving approach and a "can‐do" attitude.
• Awareness of confidentiality and data protection principles, particularly in handling sensitive employee information.
• Commitment to the values of Naomi House & Jacksplace and being a collaborative team player.

Salary – £21,320 per annum. We have a huge variety of brilliant benefits at Naomi House & Jacksplace, including 28 days' holiday (pro rata for part time working) + bank holidays, pension scheme (with the ability to remain in the NHS pension for current members), free parking, access to training, staff discounts and access to health and wellbeing support. The opportunity to play a key role in supporting both staff and volunteers in a respected and purpose‐driven charity.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. We are an Equal Opportunities employer, welcoming applications from all sections of the community.