At a Glance
- Tasks: Lead audits and ensure compliance across technical and non-technical departments.
- Company: Join a leading facilities management provider supporting the UK military.
- Benefits: Competitive salary, pension, life assurance, and generous holiday options.
- Other info: Great career progression opportunities in a collaborative team.
- Why this job: Make a real impact in quality assurance within a dynamic operational environment.
- Qualifications: Experience in Quality Management and strong communication skills required.
The predicted salary is between 48000 - 48000 £ per year.
Our client is a leading facilities management and infrastructure services provider supporting one of the UK’s largest military estates, delivering essential accommodation, maintenance, construction, and support services across complex operational environments. The organisation works in partnership with the Ministry of Defence to ensure high standards of compliance, operational performance, and service delivery for military personnel and their families.
Reporting to the Head of Quality, the Business Assurance Manager will play a central role in ensuring the continued effectiveness, compliance, and improvement of the integrated management systems across the organisation. This is an excellent opportunity for a quality professional with strong auditing expertise and a passion for continuous improvement to play a key role within a forward thinking and complex operational environment.
Key Responsibilities
- Develop and deliver audit programmes across technical and non-technical departments, including leading multi-functional audit teams
- Plan, conduct, and report audits in a timely and professional manner
- Support the embedding of ISO standards and quality management principles across the business
- Facilitate assurance activities and produce evidence-based compliance reports
- Conduct inspections, monitoring, and sampling to ensure contractual, statutory, and legal compliance
- Evaluate subcontractor performance relating to quality and compliance
- Manage audit records within the IFS system, including raising NCRs for the Business Centre
- Support the management of non-conformances, including root cause analysis and corrective actions
- Work collaboratively with Process Owners and Champions to identify process improvement opportunities
- Maintain and administer Management Systems
- Build strong relationships with stakeholders and subcontractors to drive continuous service improvement
About You
We are looking for a naturally curious and proactive quality professional who takes initiative, asks the right questions, and is confident building relationships and influencing stakeholders at all levels of the organisation. You will thrive in a fast-paced, multi-disciplinary environment and bring a collaborative approach to driving compliance, assurance, and continuous improvement activities across the business.
Essential Qualifications & Experience
- Proven experience within a Quality Management, Assurance, or Compliance role
- Experience working within multi-disciplined teams and leading audit activities
- Sound working knowledge of ISO Management System Standards, including ISO9001
- Experience supporting and maintaining integrated management systems
- Strong communication and stakeholder engagement skills, with the ability to influence and challenge constructively
- Excellent organisational, analytical, and report writing skills
- Strong working knowledge of Microsoft Office programmes, including Excel, Visio, and MS Project
- Knowledge and understanding of Data Protection practices
Desirable Qualifications & Experience
- Experience within the Facilities Management sector (hard and/or soft services preferred)
- Alternatively, experience gained within construction, defence, infrastructure, engineering, or service-led environments
- Experience working on large PFI contracts would be advantageous
- Degree educated or equivalent
- Membership of the Chartered Quality Institute (or working towards)
- NEBOSH General Certificate (or working towards)
- Knowledge of ISO 44001:2017 Collaborative Business Relationships
In return, we offer the following benefits
- Competitive base salary up to £48,000
- Smart Pension up to 8%
- Life Assurance
- 25 days holiday with the opportunity to buy and sell up to 10 additional days
- Career progression opportunities
Business Assurance Manager employer: JTR Limited
As a leading facilities management and infrastructure services provider, our client offers an exceptional work environment that prioritises employee growth and development. With a strong commitment to compliance and quality, employees are empowered to take initiative and drive continuous improvement in a collaborative culture. Located within one of the UK’s largest military estates, this role not only provides competitive benefits but also the unique opportunity to contribute to the well-being of military personnel and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Business Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management and compliance sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality management and compliance, so you can showcase how your experience aligns with their needs.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to auditing and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Assurance Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Assurance Manager role. Highlight your experience in quality management and compliance, and don’t forget to mention any relevant ISO standards you’ve worked with. We want to see how your skills match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your proactive approach can benefit our team. Keep it engaging and make sure to connect your experiences to the key responsibilities outlined in the job description.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your auditing expertise and ability to drive continuous improvement. Use metrics where possible to quantify your impact – we love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at JTR Limited
✨Know Your Standards
Familiarise yourself with ISO Management System Standards, especially ISO9001. Be ready to discuss how you've applied these standards in your previous roles and how they can be integrated into the organisation's processes.
✨Showcase Your Auditing Skills
Prepare examples of past audit experiences where you led teams or conducted audits across various departments. Highlight your ability to plan, conduct, and report audits effectively, as this will be crucial for the Business Assurance Manager role.
✨Build Relationships
Demonstrate your stakeholder engagement skills by preparing examples of how you've influenced and collaborated with different teams. The ability to build strong relationships is key, so think of specific instances where you’ve successfully navigated complex environments.
✨Emphasise Continuous Improvement
Be ready to discuss your passion for continuous improvement. Share specific examples of how you've identified process improvement opportunities and implemented changes that led to better compliance and operational performance.
