Plumbing Training Officer - South

Location: Homebased with travel around London and Kent area, with occasional travel to Hampshire.

Working pattern/hours: Full time & permanent. Normal working hours are 35 per week, excluding 1-hour main meal break.

Salary: Up to £39,250 depending on skills and experience.

Contract Type: Permanent

Hours of Work: 35

DBS Required: YES (Enhanced DBS check)

About JTL: JTL is one of the largest work‑based training providers in England and Wales. We work with over 8,000 learners and more than 3,000 employers across England and Wales in more than 100 locations. We are an Ofsted recognised Good provider and a registered charity, meaning every penny JTL receive is reinvested into the training we offer.

About the role: Are you a fully qualified Plumbing Onsite Assessor? Are you up to date with industry working practices and techniques relevant in a building services engineering environment? Are you ready to trade tools for education or use your teaching abilities to impact lives? Join JTL, a registered Charity and the UK’s leading training provider, and become a training officer with us, supporting the next generation of skilled trades professionals. You’ll mentor apprentices from all backgrounds, guiding them through their journey and helping them to achieve their full potential. Witness their growth, celebrate their achievements, and know you’re enabling lifelong careers.

Job Purpose: Responsible for the provision of a high‑quality assessment and support service within an agreed area in support of the Regional Business Plan including the effective management of apprentice caseloads.

Key Responsibilities and Accountabilities:

• Work with all employers to source appropriate new apprentice placements and book college places, ensuring at the point of recruitment employers are fully aware of their responsibilities and JTL assessment requirements.
• Collaborate with schools and careers services to promote the career opportunities provided by JTL as appropriate to the audience.
• Carry out apprentice reviews and validate skills gap analyses to ensure initial assessments are accurate and the candidate is registered on the correct pathway.
• Ensure pre‑placement vetting for new and existing employers is completed in line with JTL procedures.
• Follow policy related to safeguarding and Prevent and report concerns promptly using the correct process.
• Carry out assessment of evidence against National Occupational Standards (NOS) in line with Company and Awarding Organisation requirements and current TAQA standards.
• Provide constructive feedback and set SMART targets.
• Set indicative gateway timescales based on the outcomes of initial assessment and the setting of achievable learning objectives.
• Support the timely submission and mapping of evidence (VARCS).
• Undertake pre‑EPA training and confirm apprentice readiness for endpoint assessment at gateway.
• Identify apprentices at risk of non‑completion and arrange appropriate interventions.
• Work alongside the monitoring team to proactively engage with all customers and respond to any relevant queries or issues raised by employers, learners or related parties in a timely and professional manner.
• Foster good relationships with external parties assisting with industry events and maximize promotion of JTL’s products and services.
• Maintain CPD in line with Awarding Organisation requirements and current TAQA standards.

Person Specification:

• Advanced Craft Certificate in Plumbing, Plumbing NVQ3 or equivalent.
• Current ACS Gas Qualification or within range for renewal.
• Two years’ relevant plumbing experience within a mechanical services organisation after achieving an appropriate qualification.
• GCSE English & Maths A‑C, 9‑4, NVQ level 2, O’Level A‑D or equivalent.
• Recognised Health & Safety qualification (IOSH Managing Safely).
• Assessor qualifications (D32, D33, A1 or TAQA).
• G3 Qualification – Unvented Hot Water.
• Water Regulations.
• Energy Efficiency.

You’re a perfect fit if:

• You’re a qualified Plumbing Training Officer with strong technical abilities and industry experience.
• You enjoy teaching and mentoring, with excellent communication and problem‑solving skills.
• Relationships come naturally; you connect with individuals, external parties, and industry leaders with ease.
• You’re committed to quality and continuous improvement.
• Possess strong IT, administrative, and organisational skills.
• Commitment to apprentice safety and welfare.

Benefits:

• 25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
• Generous pension scheme with matched contributions and additional employer top‑up.
• Life assurance and occupational sick pay.
• Optional private healthcare after probation, plus a free annual health check after three years.
• Gym membership discount scheme, cycle‑to‑work scheme, and access to an Employee Assistance Programme for you and your family.
• CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
• Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.

Safeguarding Commitment: JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. This role requires an Enhanced DBS check.

Please note that our organisation will be closed for part of the Christmas and New Year period. As a result, the shortlisting process may take longer than usual, and interviews are likely to be scheduled for January 2026.

Ready to make a difference and build a fulfilling career? Apply today!