Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and deliver apprenticeships, ensuring a high-quality learner journey.
- Company: Join JTL, a leading training provider in England and Wales.
- Benefits: Enjoy 25 days annual leave, generous pension, and professional development support.
- Why this job: Make a real impact on learners' lives while building your career.
- Qualifications: Management experience, good communication skills, and relevant qualifications required.
- Other info: Hybrid working with opportunities for growth and community engagement.
The predicted salary is between 40000 - 45000 £ per year.
Closing Date: 02 April 2026
Location: Hybrid. Home-based/Centre-based (JTL London South).
Contract type: Fixed Term until 29th January 2027. Maternity cover.
Salary: Between £40,000 - £45,000 depending on skills and experience.
DBS Required: YES
Hours of Work: 35 hours per week.
About JTL
JTL is one of the largest work‑based training providers in England and Wales. We work with over 8,000 learners and more than 3,000 employers across England and Wales in more than 100 locations. We are an Ofsted recognised Good provider and a registered charity, meaning every penny JTL receive is reinvested into the training we offer.
About the role
Job Purpose: Accountable and responsible for the management and delivery of apprenticeships in the designated local area within a region, against a suite of operational and quality related KPIs, including, but not limited to, financial, staff and learner performance. To ensure the end‑to‑end learner journey is delivered to the standard expected delivering positive outcomes for all associated stakeholders. The post holder will ensure the effective delivery of the learner journey through management of a regional team of Training Officers. They will focus on the effective and efficient delivery of apprenticeships within our training centres whilst maintaining strong relationships with employers and other relevant stakeholders.
Key Responsibilities and Accountabilities
- To contribute to the effective and efficient management and delivery of the local business plan.
- Accountable for the delivery of agreed KPIs, financial performance, resources, and staff performance including appraisals.
- To ensure that the learner journey provides an excellent, high‑quality experience and is delivered to the expected JTL standard as set by the Quality and Curriculum Team.
- To work with the Quality and Curriculum Team to help create lean and continuously improving processes.
- Ensure Safeguarding is always maintained throughout the local area, adhering to the policies and procedures.
- Manage the assessment within the local area through the effective use of the team to meet the targets as agreed within the business plan.
- Ensure regular team meetings and 121’s take place ensuring consistency of delivery.
- Intervene with any learners and employer issues, complaints, reservations on quality of delivery to retain the learners and employers.
- Report to the Delivery Team Manager any issues concerning employers and apprentices.
- To maintain an awareness of developments in JTL’s products and services.
- To build and maintain good working relationships with external parties.
- Participate in identifying and sharing good practice from the local areas across JTL.
Person Specification
- Educated to HNC level or equivalent with 6 good O Levels/GCSEs or equivalent including Math and English (A‑C).
- Proven management experience against KPIs with responsibility of large teams over a specific geographic area.
- Experience of remote management.
- Good IT skills including use of databases/dashboards for performance information.
- Good communication and presentation skills.
- Driving licence and vehicle.
- Live within the local area within the region responsible to limit the amount of travelling time.
- Specific teaching or assessor trade qualification in either electrical or plumbing/heating qualifications.
- Working knowledge of the building services engineering and related industries.
- Working knowledge or experience of work‑based learning and Government funded apprenticeships.
At JTL, we believe in nurturing not only our apprentices, but also our employees. We offer a rewarding career path & excellent benefits. We welcome applicants from all sections of the community.
Benefits
- 25 days’ annual leave plus bank holidays, with extra days for long service and a Christmas shutdown.
- Generous pension scheme with matched contributions and additional employer top‑up.
- Life assurance and occupational sick pay.
- Optional private healthcare after probation, plus a free annual health check after three years.
- Gym membership discount scheme, cycle‑to‑work scheme, and access to an Employee Assistance Programme for you and your family.
- CPD support, including funding for professional qualifications, ongoing training, and paid professional memberships.
- Additional benefits such as a corporate wear allowance, retail discounts, and season ticket loans.
Our Safeguarding Commitment
JTL is committed to safeguarding and promoting the welfare of young people and expects all its employees to share this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. This role requires an Enhanced DBS check.
Ready to make a difference and build a fulfilling career? Apply today!
Delivery Support Manager (South) - Maternity Cover employer: Jtltraining
Contact Detail:
Jtltraining Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Support Manager (South) - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Delivery Support Manager (South) - Maternity Cover
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Delivery Support Manager role. Highlight your relevant experience in managing teams and delivering apprenticeships, as this will show us you understand what we're looking for.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements related to KPIs and team management. We love seeing quantifiable results, so don’t shy away from sharing numbers that demonstrate your success!
Keep It Professional Yet Personal: While we want to see your professional side, don’t forget to let your personality shine through! A touch of authenticity can make your application stand out and help us get a sense of who you are.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it reaches us quickly and securely, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Jtltraining
✨Know Your Stuff
Before the interview, make sure you understand JTL's mission and values. Familiarise yourself with their apprenticeship programmes and the specific KPIs mentioned in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Management Skills
Since this role involves managing a regional team, be prepared to discuss your previous management experiences. Think of specific examples where you've successfully led a team, met KPIs, or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations related to the role. For instance, think about how you would deal with a struggling learner or a dissatisfied employer. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face in delivering apprenticeships, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.