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- Tasks: Provide top-notch customer service and manage administrative duties for the Engagement team.
- Company: Join JTL, a leading organisation dedicated to excellence in customer engagement.
- Benefits: Enjoy 25 days annual leave, a generous pension scheme, and professional development opportunities.
- Other info: Exciting career growth potential in a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in customer engagement.
- Qualifications: GCSE Maths and English or equivalent, with strong communication and organisational skills.
The predicted salary is between 24858 - 24858 £ per year.
JTL is seeking a full-time administrative support for their Engagement team at the National Administration Centre in Wrexham. The role focuses on providing first-class customer service while handling routine administrative duties, managing enquiries, and maintaining accurate documentation.
Essential qualifications include GCSE Maths and English or equivalent, alongside strong communication and organisational skills.
The position offers a starting salary of £24,858, with benefits such as 25 days annual leave, a generous pension scheme, and ongoing professional development.
Engagement Team Support Specialist in Wrexham employer: JTL
Contact Detail:
JTL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Team Support Specialist in Wrexham
✨Tip Number 1
Get to know the company! Research JTL and their Engagement team. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing first-class customer service, make sure you can articulate your thoughts clearly and confidently. Role-play common scenarios with a friend or family member to get comfortable.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle routine administrative duties effectively, which is key for this position.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track and gives you a better chance of standing out. Plus, you'll be one step closer to joining the JTL family!
We think you need these skills to ace Engagement Team Support Specialist in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administrative skills. We want to see how you can bring your unique flair to the Engagement team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it friendly and professional!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. We love a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at JTL
✨Know Your Stuff
Before the interview, make sure you understand the role of an Engagement Team Support Specialist. Familiarise yourself with the key responsibilities like customer service and administrative tasks. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated in previous jobs or experiences. Think about times when you handled enquiries or resolved issues, and be ready to share those stories during the interview.
✨Organisational Skills Matter
This position requires excellent organisational skills, so come prepared to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, or share a specific instance where your organisational skills made a difference in your work.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, ongoing professional development opportunities, or what a typical day looks like for someone in this position.